ReelReviews of joinreel.co

I would give them a one if I could. I paid for a PlayStation 5 in full and then once I paid for it they send me an email telling me that they could not fulfill my order which is fine. What is not fine is the fact I have not received my 423 back. It has been 11 days and my money has not been sent to my account yet. I never dealt with these people before and I never will again. How dare they take someone money tell them it will take 10 days and now it has been 11 days and still nothing. I would highly recommend anyone to run from this company. I am a single mother with 2 boys and can’t not afford for someone to take my money and not give it back. After this review I will be filing a complaint with BBB

Reel is amazing I have ordered several items with them and I have not encountered any issues with my order. They respond to emails very fast and they are all very pleasant.

They sent me an email telling me that the order couldn't be processed because it was out of stock and they still snatched the money out of my account.now I have to fill out a transfer form to get my money back. And it's going to take 5 to10 days for me to see it in my account. I put in a order on the 13th of November and it still hasn't been return to my account. They took money out of my account and it put me in a negative balance now I'm getting charged overdraft fees because of their mistakes this is my first and final time ever doing anything with this company

I blatantly removed my bank and emailed reel to tell them that I no longer want the item I saved up for in hopes that they wouldn’t charge and I wake up to open my bank only to see that I was charged $533 for an Xbox that they apparently found in stock somewhere. It is out of stock everywhere and I wouldn’t have wanted to cancel the item if that wasn’t the case. I’m needing a refund to help pay bills but reel won’t help

I have been requesting a cash out on my reel and have been getting the same automated system for a week now stating please allow 10 business days to receive my money I’m very disappointed we are dealing with covid and having to get the same automated system with no update is frustrating

I quite enjoy Reel. It’s a great way to save for an item that you really want but can not afford all at once. Their agents are really friendly and willing to help. I have had issues however, once I saved for an item & it was out of stock by the time I saved for it. Another time, recently, I had the funds to pay for an item that was on sale but I never received a notification from Reel for me to verify my address . So by the time I verified it to complete my order ... the item was all sold out & is not found on any other retailer sight . VERY disappointing. Especially when I could have bought the item flat out but I have all this money saved on Reel so why not use that. A Notification alert feature should be added to the site. They do offer you to cash out all of your money for a small fee which is what I’m currently doing ..

Great work and service

So far so good but they need to improve a lot of things because there is a lot of misunderstanding sometimes but I definitely recommend app.joinreel.co to anyone. Debt-free you can save and buy whatever you want as long as you have patience.