Janaina P.
Reel is amazing
Reel is amazing! I shop with them for a long time and I had a big problem accessing my account and they were very efficient, attentive and brilliant in the solution! I appreciate it!

Reel helps you stash money so you can spend it on the things you love. From designer fashion and accessories, to beauty products and furniture, you can now treat yourself to the things you want with your own saved money. Buy with savings. Not Credit.
Reel (joinreel.co) has 234 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Investments & Wealth · Seal Beach, California
Excellent

Investments & Wealth · Irvine, California
Excellent

Investments & Wealth · Calabasas, California
Excellent

Investments & Wealth · Orange, California
Excellent
234 approved reviews, newest moderated first
Janaina P.
Reel is amazing! I shop with them for a long time and I had a big problem accessing my account and they were very efficient, attentive and brilliant in the solution! I appreciate it!
Gina S.
Amazing, amazing, amazing. Instead of going into debt by using a credit card, this is the best and most incredible way to buy expensive art or furniture pieces that one would normally have trouble paying for. It is also an incredible way to save up for that incredible vacation or nip n tuck for here and there!
Lexi A.
Great app to use to save for anything, I start using reel since 2018 and I being very happy because help me a lot to save for present and for the items I want ... for example with the reel website helped me to save money to buy 3 pairs of AirPods for gifts and joseline she is very nice person always helping me with everything I need...
Brittny C.
I used Reel to buy my nintendo switch. I'm in love with it. I use it for hours every. single. day . It is my absolute favorite thing I've reeled to this day . If it was for reel I may have never gotten it because it's $300. Love Reel and love my switch.
Anna S.
Everything was actually good, until the item that I received was damage. But they actually replied faster than the actual store where they ordered it. The only thing that I didnt like was I had to wait longer than I expected before they can process my order. It probably took 2 weeks before it was send out plus additional days for the delivery to come.
Angel R.
I hate to sound like one of those people but this is a terrible idea I ordered a PlayStation 5 from here waited for months and they couldn’t get one so I asked for a refund and told them I did not have the same bank account number that I had a new one and they still deposited my old bank account which I initially asked them not to because I have zero access to that bank account all in all save yourself the trouble from dealing with this company and put the money into savings yourself reel is a terrible idea and has poor customer service I regret dealing with them 💯
Response from ReelJan 5, 2021
Hi Angel, My deepest apology regarding this matter, I understand how important it was for you to receive your PS5 however, due to this item availability we have not been able to fulfill this order because all retailers are currently out of stock of this product. I understand you requested your savings to be transferred back to you, due to security reasons your savings can only be transferred back to the original form of payment that was used when saving up for your Reel. If you have any further questions we would be more then happy to assist you at [email protected] The Reel Team.
Chumani
I ordered an Xbox series on the 23 of November. It said it was supposed to be here the 13th of december, then switched to the 15th then switched to the 21st and now it’s switched to the 23rd. definitely not consistent.
Response from ReelDec 11, 2020
Hi Chumani, I understand your concern regarding your Reel, our team is working around the clock to help our customers find the PS5 and Xbox but it’s proven to be hard given the limited availability. At Reel, we help you save for what you love, so you can own it debt-free. We do not carry inventory, but once you complete saving our team does their best to place the order from our retail affiliates. Due to the availability regarding your Reel the estimated day can change. Please feel free to reach out to us at [email protected] if you have any further questions regarding your reel. XO, The Reel Team.
MartinEnidzita A.
Its been more than ten days since i put on a cash out request,still no response,i need my money back asap. Banks usually let you know when a refund is pending on your account so as easy it is for reel to take your money out it should be easy for the customer to get his money back if either the item is unavailable etc.
Response from ReelDec 9, 2020
Hi Martin, I understand how important it is to receive your savings back to your account. We use ACH to transact your savings which depending on your bank it can take up to 5-10 business days for you to see the savings back in your account. I have followed up with my billing team and they informed your savings have been transferred back to your account that was used for your Reel.Please reach out to us if you have any further questions regarding this matter at [email protected] XO, The Reel Team.