Amber L.
Too often items are no longer…
Too often items are no longer available. This has happened to me more then once. Also having to reach out to get the items shipped. Once address I’d verified you have to stay on top of when it ships. Reaching out via email.
Response from ReelApr 4, 2022
Hi Amber, We understand how frustating it can be when an item is no longer in stock. Since Reel does not own or hold any merchandise we do our best to find the item with all stores who might have it available. If that item is completly sold out will all retailers we always provide you with similar options we think you might like. Before we have your order placed all savings must clear which can take up to 5 business days which is why there might be a bit of a delay when placing your orders. Please feel free to reach out to us at [email protected] for any further questions or concerns, we thank you for your feedback. Xoxo, The Reel Team.