ReelReviews of joinreel.co

It’s been okay. Still getting use to saving up for an item and needing to transfer back my money into my bank account to purchase the item on another site. A bit confusing and tedious process. Thought the point of this site was to save and purchase like a one stop shop. Now I’m having to sign up on external sites to purchase and go through another process just to complete it. Also, when I’ve saved the amount to purchase it shows as “done” but it’s not since you are asked to go to an external site to buy it yourself

Too often items are no longer available. This has happened to me more then once. Also having to reach out to get the items shipped. Once address I’d verified you have to stay on top of when it ships. Reaching out via email.

Everything was actually good, until the item that I received was damage. But they actually replied faster than the actual store where they ordered it. The only thing that I didnt like was I had to wait longer than I expected before they can process my order. It probably took 2 weeks before it was send out plus additional days for the delivery to come.

Ok so I would’ve given 5 stars but their are still issues that need to be worked out. I have bought ALOT of things from reel in the past and I came back with it updated better BUTTTTTT things are still messing up taking out of my account more than suppose to and takes when the item is paused. Omg and the pending is the downfall to me because it takes out of my account quick. I feel customer service needs more people because it’s been taking awhile to get responses again. They sometimes are quick and other times aren’t but I hope they take my opinion into a turn around since it’s our money we are trusting them with. 💕💕

Pending contributions takes to long to hit your reel account. I also think it should be an option where you can delete an item you don’t want.

When I first saw this website I thought that would be wonderful to save a small amount of money every day or every week and than get a luxury piece of something. I have already reeled 6 products but had an issue with customer service every time I try to reach out to them. It feels like they giving me an attitude when I ask for something that the customer service usually does. (I put the right address and the delivery guy calls and says that the address is different; it says that I will get an order by ,for example, July 1st, and I get it on July 16th (two weeks) , and yes July 1st was after the pending contributions and all that stuff. Overall, yes, I love the idea and will be using the website, but I am 100 % unhappy with the customer service.

I guess Reel was ok. Would I do it again maybe.

I just placed a order 3.12.19 and applied the 56 weeks payment..I'm a little confused..when do i get my order...or i get it after i paid my merchandise completely...please help...and i also sent 3 email and no answers