PapaReviews of joinpapa.com

Response from PapaNov 5, 2019

Pat, I am so sorry to have disappointed you. Please know that we have investigated why this happened. We are correcting this issue from the starting point. I would be able to extend at 20% discount to you if you would like for us to show you a proper Papa experience. Thank you for the time you have given us. We are growing from this singular experience.

Response from PapaOct 28, 2019

Hello Mr. Coggeshall, I'm sorry that this experience with your Pal was subpar. We arranged the preferences of your account to only accept a Pal with a large car to accommodate to your needs. Plesae reach out to us if you are having an issue like this so that we may rectify it then and there. I do appreciate that despite the difficulty found in the appointment that it was fulfilled. Thank you for letting us know about the issue. Let us know if there's anything else we can do for you.

Response from PapaOct 28, 2019

Hello Ivan! I'm so sorry up you encountered that difficulty with the team. I can assure you that we are making moves to improve the call center so that this does not occur to any other member. Your time is valuable to us and we want to coordinate with you as personally and efficiently as possible. I expect that your next experience will be smoother.

Response from PapaOct 28, 2019

Hello Crystal! I'm so glad you had a wonderful experience with Victoria! She has been an excellent Pal and I'm glad she was able to provide you with assistance for your trip! I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!

Response from PapaOct 28, 2019

Jimmy, I am so sorry that you experienced such subpar conditions during your appointment. I would like to take this moment to advise you that we do have higher standards than the ones you encountered that afternoon. The Pal's attention has been called and will be corrected. And we can offer you 15% off of your next ride or appointment. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951!

Response from PapaOct 28, 2019

Steadman and Verline, I'm glad that you both were pleased with our efforts. We leave no stone unturned when striving to provide the best service to our members. We look forward to assisting you both in the future! I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!

Response from PapaOct 28, 2019

Susan, It pleases me to know that you had a smooth and easy experience. It's our goal to always provide this. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!

Response from PapaOct 28, 2019

Tina! I'm so glad that you have experienced such a wonderful Pal experience with Tia! She is one of the kindest Pals that we have on the team, an exemplary Pal. I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!