PapaReviews of joinpapa.com

The company is an awesome platform for people that are truly in need of help. I feel like some clients are abusing the needed assistance. The pay should be more. The inbound staff is always very pleasant.

When they show up,they're fairly helpful. 1 of the 4 or 5 I have used was extremely helpful,and one was not really helpful at all. BUT THE BIGGEST ISSUE They cancel at the last minute . Based on.my experience it is roughly 25 percent of the visits are canceled in the 30 minutes prior to scheduled visit..This is a crappy business model. I understand no one is available,but a heads up maybe a few hours before would be nice .

I enjoyed first client. Light housekeeping and talked a little. I disliked second client and would have learned more through the availability of note reading.

Better communication, need to readjust the mileage from the destinations. They are not accurate.

When I first started Pap Pal , I felt fulfilled when assisting those in need . Papa Pal is turning into a cleaning agency for people who can still clean themselves. $18/hr just isn't worth it for a cleaning job - it's exploitation. This is a problem for those of us who genuinely want to help the elderly and needy, but are being taken advantage of by those who can still do things for themselves and are using Papa Pal to clean huge homes. They’re booking papa pals for deep cleaning. The misuse of this service is concerning. This is a growing problem that needs attention before another lawsuit occurs .

Papa claims to build relationship between Members & Pals but their pay structure is anything but motivating to Pals to take jobs for Members they have seen before. Bonuses are a last ditch effort to get jobs filled. That is not relationship building encouragement. Reward folks for taking repeat jobs with Members. The standard pay is not practical for this. Lack of compensation for driving folks to far away distances then getting back to town on our own dime is not motivating.

I like some of the members that I go see some of them are real cool and are real dope. Talking with the staff, though is hard to get in touch with them, but then some of them are very rude. I wouldn’t mind if they did a little bit more of a pay raise due to the fact the economy has changed. I miss some of the members that I used to go to, but with their new insurance, they can’t use the services, which is sad because some of them really needed it

Papa Pal is a good company but I think the owner or Director would need to make some of these visits in person to see how we drive anywhere from 35 minutes to 55 minutes round trip to clients in our personal vehicles and using our gas. We then accomodate their needs by doing their detailed list of chores. For 18/hr this is bad. We should be receiving a minimum of 21/hr. You want care aides to be happy as well as the clients right.