customer
Nice people
Nice people, but they got the wrong date down and it took me three days to get ahold of them to get the right date . Since this was very important as to myself having to be picked up after a surgical procedure it gave me a lot of anxiety. Thank God I called in advance to set up appointment, if not I would not have been picked up.
Response from PapaOct 28, 2019
Joy, I'm so sorry it took us so long to get back to you! I assure you that we are taking measures to ensure that this is not a recurring issue. Even though you did encounter this difficulty, I am very pleased that you had the pleasure of being assisted by our lovely Pal to get back home from your procedure! I appreciate your feedback! If you have any additional, specific feedback to help us be better , call us at 1-800-348-7951! We love hearing success stories!