Deborah. L.
Everything is fantastic
Everything is fantastic

Papa is a new kind of care, built on human connection. Across the country, health plans and employers look to Papa to provide vital social support by pairing older adults and families with Papa Pals, trained and vetted companions, who provide a helping hand and an open ear, resulting in less loneliness and better health.Established in 2017, Papa offers the following services: transportation services, running errands, help around the house, teaching technology and offering an amazing social experience. Although Papa’s main office is located in Miami, FL, Papa is now available in all 50 states through the convenience of our app. For more information, visit www.papa.com.
Papa (joinpapa.com) has 1,010 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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1,010 approved reviews, newest moderated first
Deborah. L.
Everything is fantastic
Sherri S.
The service from Papa Pal was really very good. They came on time to pick me up and brought me to the Dr.'s office on time. The driver came inside and gave her ID to the Dr's office to ensure the service was professional. I had requested Papa service because I needed someone to come inside the office and pick me up after a procedure where I had to have anesthesia. The driver was very friendly and I would recommend the Papa service.
customer
Was coming completely dissatisfied with whole experience - lack of follow through & professionalism from administrative staff. Have made several requests to speak with a supervisor about issues including poor communication from Papa & pal assigned to my mother. Pls have a manager contact me ASAP. I also insist on being refunded my $20 fee for interviewing potential papa pal who was completely inappropriate for my mother.
customer
Great service On time Courteous
Goodlife senior L.
Driver was very pleasant and very patient
customer
Love papa. The Papa Pals have become an important part of my life.
Response from PapaFeb 18, 2020
Hello Joe, I want to first thank you for almost a year of loyalty with Papa. Because of people like you, we are able to continue to grow our services to more and more people across the country. It's our mission to add value to people's lives and I'm glad that we are meeting that with you. Please let us know if there's anything else that we can do to help you.
Penny
The drivers are very nice and polite.
Response from PapaFeb 18, 2020
Hello Penny! Thank you so much for your continued support. I'm happy to hear that we are still serving you so very well. Please let us know if there's anything that we can do to make your experience with us even better!
customer
Very helpful Papa person. Mom felt comfortable and the trip went smoothly. Thanks for all your help.
Response from PapaFeb 11, 2020
Hello Sam! I'm proud to know that Papa is bringing you piece by taking good care of your mom. Cynthia went above and beyond that your mom was well taken care of at the airport. Let us know how we can help you for her next visit. I appreciate your feedback! If you have any additional, specific feedback, call us at 1-800-348-7951! We love hearing success stories!