PapaReviews of joinpapa.com

Great platform. Papa Pal was so nice to me.

Roxanne was very helpful and caring a out my needs in helping in and out of a car. Lets just say she was excellent in all she did . I was was very comfortable. Sincerely Linda Savits

My pal Jennifer was a perfect match. She put me at ease immediately and felt trustworthy. Scheduling and communicating with Papa was straightforward and staff knew how to practice good customer service. I won't think twice about calling Papa next time.

I applied to work there as a Papa Pal. I do not have a criminal background, I have never smoked or drank, I have perfect credit, homeowner with college educated, military adult children and i am a College educated Domestic Violence Counselor who have taken care of 6 of my family members. In saying this, I was denied. I have called and emailed them numerous times and they never respond. How unprofessional for you to get all of my personal information including pics of me, Car Insurance policy, etc and don’t respond! Therefore, I took my business somewhere else with a more professional staff!

Megan was wonderful! Mother was very pleased. She wiped down each one of the groceries and helped put them away. She wore a mask when she was there. Nothing negative to report except the Instacart Shopper was veryslooowwww! Thanks

They keep lowering the pay for pals. I started out at $12, then it went to $11 and now it’s $10 for virtual visits. Some of the representatives think that they can be rude to pals and papas because they are not dealing with us in person. I was with one of my papas when she called the customer service line, and the representative acted like it was such a chore to schedule visits for her. I also needed to cancel a visit at the last minute because I forgot about it due to this being a stressful week dealing with coronavirus hitting my city hard. The representative that I spoke to completely lacked compassion and kept reiterating company policy. What people need right now is compassion and understanding not corporate bs.

Accidentally scheduled an appointment and y’all still took my money.

Very trust worthy and reliable service. Thank you.