Midi HealthReviews of joinmidi.com

I cannot say enough positive things about my experience with Midi Health. I have been seeing my nurse practitioner for about a year now, and the care I’ve received has truly been life-changing. Before my first appointment, I had been essentially dismissed by my primary care physician when I tried to talk about the mid-life changes I was experiencing. I was having severe hot flashes and night sweats every 30 minutes to an hour. It had gotten so bad that, despite being a very outgoing person, I didn’t even want to leave my house. I went to work and church, but only with multiple fans nearby just to get through it. During my first appointment, my NP immediately listened with empathy and took my symptoms seriously. Instead of suggesting a minimal approach that might or might not help, she recommended starting with a treatment plan designed to actually address what I was experiencing right now. Within just a few days, the change was incredible. The sweating all but stopped. I was finally able to sleep normally again — no more running a fan on one side of the room and a heater on the other just to stay comfortable. What has impressed me just as much is how supportive she has been throughout the process. She has always made herself available when I had questions, even the ones I worried might sound silly. She created an environment where I felt safe asking anything. When I later wanted help managing my weight, she again took the time to walk through several options with me and never pushed me into a plan. Instead, she helped me find something that felt right for me. The level of care, empathy, and responsiveness I’ve experienced with Midi Health has been exceptional. I’m honestly sorry I waited this long to write this review, because the care I’ve received has made such a meaningful difference in my quality of life.

I got an online appointment quickly. My care provider was very personable and went over all my concerns and explained everything to me. As a woman with menopausal issues I felt heard and I feel hopeful for my care plan!

My practitioner is excellent in every aspect of care. Appointments are easy to make, messages can be quickly send and are responded to. The technology for tele-appointment is simple and straight forward.

This exceeded my expectations. I am usually very streamlined I don't care for a lot of extra stuff this was simple easy and to the point.

Jillian was so kind, she listened and heard me. She didn't judge and explained things so well. So grateful for this.

Dr. Newton is always pleasant and listens to my concerns. She’s prompt to respond to inquires in the patient portal.

Linking through the website was extremely easy for a 1st timer like myself. The person who listened to my concerns was very professional and easy going. She made me feel very comfortable discussing my private issues.

I have been with Midi for almost a year now. Had a couple kinks to work out after my first couple visits, but the provider I was connected with has been fantastic, and everything was very smooth. And as long as there are no questions or issues, it's great. As soon as you have a question, there's no way to get anyone to call you to resolve it, even when messaging back and forth is clearly going nowhere. For my last visit, Midi sprung a new provider on me with no notice (even though my normal provider is still available), so now I have issues with the visit having been coded wrong and ending up with a higher copay, and my messages about it get no response. I've also got issues with a Prior Authorization request I needed sent. Have spent several hours on the phone with my insurance trying to figure out what's going on. In summary, my actual doctor is great. No issues. And the convenience of telehealth is great, since I have a bad hip and am awaiting surgery right now. But the Midi admin part . . . not great. If you have any issues, be prepared to be super frustrated!