A G.
I feel scammed
While the NP I saw was nice the unexpected $250+ bill was NOT. They claim to be insurance-covered but the deduction was a mere $13 and they did not alert me to this fact. It took 2 visits before I received a bill for the first one, which I payed (grudgingly) thinking it was for both visits. Then I received another bill. It seems it costs over $250 to talk to an NP for 15 minutes over Zoom. Outrageous. I have sent 2 messages on the platform, where they claim to respond within 2 days, to no avail. Nothing. Avoid them at all costs - because that's all they are, all costs. UPDATE: The MIDI "Care Team" did not reach out to me. I had to file a complaint with the BBB to get an actual response. The response was basically, "too bad for you - read the fine print."
Response from Midi HealthMay 13, 2024
Hi, Thank you so much for your feedback. We're sorry to hear that this was your experience! We will request some information from you so we can follow up with the Care Team. We’ll do everything we can to make it right.



