Midi HealthReviews of joinmidi.com

The site says it accepts my insurance. After I made my appointment, they said Cigna wasn't accepted in my state. That was fine, I was told I could get a superbill and could submit on my own. I received a bill for $250 and paid it. Then for over a month I emailed, called, and messaged through the portal trying to get a superbill. The first person directed me to a bill of my prescriptions, which is not at all what I asked for. I wanted a superbill from my appointment to submit to insurance. Still, no superbill and no one has answered my questions about what the turnaround time is supposed to be for this. I just keep getting responses that it is being forwarded to billing and now when I email the requests are being merged but no humans are contacting me back. I've contacted them at least 10 times already and it has been over a month. It should not take over a month to send a superbill.

Wow. My Midi practitioner listened without gaslighting, dismissing, or rushing me, responding with sound advice, and developed a plan I feel confident in. The ease of access is everything and the level and speed of care is incredible. A truly positive experience after years of frustration. I want this for every woman everywhere!

This is a virtual dr visit. I met with a nurse practitioner. She listened to my concerns about hot flashes and night sweats. The nurse practitioner prescribed estrogen and progesterone. I had no idea how much it would cost. I had verified that MidiHealth was in my insurance network. I had a followup visit too. I just found out that my first visit costs me $250 (no discount from insurance) and 2nd visit is $177. This is ridiculous for a VIRTUAL DR appointment. I wasn't charged that much for a dermatologist visit including a biopsy. So, for two visits $427 plus the cost of the Prescriptions.

My review was taken down, even though I submitted requested follow-up in formation. I’m resubmitting a shortened version. I do not recommend midi health. The service is not proactive in staying in touch with their patients. They do not communicate well and are not responsive to messages. You have to follow-up with the service often several times to get answer. When they do provide a response, it often is not clear and creates more questions that they also can’t answer or are take an unreasonable amount of time to answer. The platform they use to schedule appointments and message is also a terrible platform which adds to the problem. It roughly a month to get an insurance issue resolved, partly due to their billing team’s errors. Once the insurance issue was resolved, I took a required lab test. The lab results were submitted to the Midi on 8/28. I waited to see if they would reach out to me. I did not hear from them, so I contacted them on 09/08 - par for the course. My first and only appointment so far with Midi was on 07/11/2024. It is 09/09/2024 and I’m still trying to get the services they advertised and move this process forward. I would suggest going to a Midi Health competitor instead of Midi. All they have done is added stress to my perimenopause journey which was not the point of this whole process.

Wonderful experience with Jessica Bass, NP. She will treat you like a human being. Listen with compassion and care very deeply about your well-being. This is rare!

My doctor immediately ordered labs when I raised a concern about an issue I was experiencing. She is very professional and caring towards my health concern.

The appointment is virtual and very easy to navigate. Practitioner is thorough, listens to all concerns and makes great recommendations. Being in healthcare for almost 40 yrs I would highly recommend MIDI.

Really pleased and great service of my health issues