Midi HealthReviews of joinmidi.com

Great NP that listen to your medical concerns .

Doctor was quick but very thorough

When I couldn’t get my GYN to consider HRT, it seemed I would just have to deal with my issues. Finding MIDI has been amazing! I’m able to discuss all my issues & concerns with my MIDI provider & she is completely willing to go over all my options & assist my in deciding what plan is best for me! Having my visit via telehealth is super convenient considering my busy work schedule! Thank you MIDI!!!

With MIDI health, I have a provider that pays attention to me. One that knows my name and remembers my issues. And cares.

Dr. Newton is very patient with me as I navigate through the symptoms of menopause. Many providers become jaded after hearing the same complaint over and over again. I appreciate her for listening.

Customer service is very bad. No life person to speak with. Billing transfers your calls to voicemail and no one calls you back. Wrong advertising about insurance accepted. Billing is done under the supervising provider, who is not in the network, not the provider you are seeing ( who happens to be in the network ) very confusing… I did however like my NP Laura Dirig, she takes her time explaining. Unfortunately, will have to leave them and find someone who has better customer service.

It is very easy to get an appointment. The site makes it easy to schedule or reschedule if needed. The Dr I have is so attentive and she listens with passion- walking through every step to help me through this time-

I cannot get a timely response from customer service/billing. I contacted Midi asking about insurance coverage ( my plan covers Midi but sadly Midi doesn’t accept it for my state). So I reached out to ask about getting a SuperBill to submit to my insurer for reimbursement. It took me calling and email multiple times over a 2 week period to get someone to say “yes, I’ll connect you to the billing department “ but I still haven’t actually gotten in contact with billing much less received a SuperBill. I’ve left multiple voicemails and sent multiple emails over the course of a month. It’s ridiculous. My clinician was lovely though. She listened to my concerns and prescribed what I needed. I just wish the billing department was as attentive *edited to add that after I submitted the additional information Midi requested about my review to try and address my concerns I still have not heard back from them nor received a SuperBill