HomebaseReviews of joinhomebase.com

Response from HomebaseAug 29, 2025

We’re truly sorry to hear about your experience with the hiring feature and with customer support — that’s not the kind of frustration we ever want you to go through. We want to make this right and help get things working properly for you. Please reach out to us through the chat in the Homebase app, where you can also request a call from our team if that’s easier. We’d love the chance to look into this together and resolve it for you as quickly as possible. Your feedback is important to us, and we’re grateful you shared it. Thank you for being the best part of Homebase 💜

Response from HomebaseAug 29, 2025

Thank you, Chely! We’re so glad to hear you love using Homebase. It’s wonderful knowing the program is making things easier and more organized for you and your team. Feedback like yours means so much to us, and we’re grateful you took the time to share it. Thank you for being the best part of Homebase 💜

Response from HomebaseAug 29, 2025

We’re really sorry you’ve been running into login trouble on Friday mornings—that’s frustrating, and we don’t want it to block your day. We want to help get this fixed. Please reach out through the in-app Support chat (you can also request a call there), and we’ll troubleshoot with you right away. Thank you for being the best part of Homebase 💜

Response from HomebaseAug 29, 2025

We’re really sorry, Mitesh, for the poor experience you’ve had trying to reach us. That’s not the level of support we ever want for you. We’d love the chance to make this right and help you get what you need. The best way to reach us quickly is to start a chat in the Homebase app — from there you can also request a call back, and one of our reps will call you as soon as possible. Thank you for sharing your feedback and giving us the opportunity to improve. And thank you for being the best part of Homebase 💜

Response from HomebaseAug 29, 2025

Thank you, Lori! We’re so glad to hear you find Homebase super easy to use and efficient. That’s exactly what we aim for — to simplify your workday and help your team stay organized without adding extra stress. We’re grateful you took the time to share your experience. Thank you for being the best part of Homebase 💜

Response from HomebaseAug 29, 2025

Thank you for sharing your experience, Sheri! We’re so glad to hear you love using Homebase and that it’s been helpful for both time tracking and payroll. We’re truly sorry, though, that resolving tax issues has taken longer than it should — we know how important it is to have peace of mind when it comes to payroll and compliance. We’ll use your feedback to continue improving the support experience in this area. We’re grateful for your trust and that you still see Homebase so positively. Thank you for being the best part of Homebase 💜

Response from HomebaseAug 29, 2025

Thank you, Alex! We’re so glad to hear Homebase has been easy to use and that our support team has been there when you needed help. That’s exactly what we want — simple tools that make work smoother, backed by real people ready to support you. We’re grateful for your kind words and for the trust you’ve placed in us. Thank you for being the best part of Homebase 💜

Response from HomebaseAug 25, 2025

Thanks, Heather! We’re so glad you love having everything in one app and that it works well overall. We’re sorry for the trouble with notifications and clocking in/out — we know how important those are and we’re always working to improve them. Thank you for being the best part of Homebase 💜