Fridays HealthReviews of joinfridays.com

Response from Fridays HealthApr 25, 2025

Thank you so much for your review—and congratulations on completing your first month and making progress toward your goals! We’re thrilled to hear about your results so far but also truly sorry for the confusion around your medication instructions and the delays you've experienced. We absolutely agree that situations like this deserve closer attention. To help us look into your case more thoroughly and get everything back on track, please email us at [email protected] with your details. Our team is ready to prioritize this and ensure you’re fully supported. We appreciate your feedback—it helps us improve and provide the experience our patients deserve. – The Fridays Team

Response from Fridays HealthApr 22, 2025

We’re truly sorry to hear about your experience and the frustration it’s caused — this is not the level of service or care we strive to deliver, and we appreciate you bringing these issues to our attention. Your concerns about inconsistent packaging, missing supplies, delays in medication delivery, and expired product are serious and absolutely deserve a prompt and thorough resolution. One of our supervisors will be reaching out to you directly to review your case, ensure a resolution is in motion, and discuss next steps regarding your order. We want to make this right. Thank you again for your patience, and for giving us the opportunity to improve.

Response from Fridays HealthApr 22, 2025

Thank you for sharing your feedback. We’re sorry to hear that your recent experience didn’t match the quality you received in 2024 — that’s understandably disappointing, and we appreciate you bringing these issues to our attention. We take concerns about medication volume and effectiveness seriously, and your feedback about the pharmacies involved will be reviewed by our team. While we’ve expanded our pharmacy network to meet growing demand, we always expect consistency and quality across the board. If you're open to it, we’d like to take a closer look at your past orders and dosing details to understand what went wrong and explore how we can make this right. Please reach out to [email protected] with your order information, and we’ll prioritize your case. Thank you again for being part of Fridays and for helping us improve.

Response from Fridays HealthApr 22, 2025

Thank you so much for the kind words! We’re thrilled to hear Bridget provided a helpful and informative consultation, and that your medication arrived so quickly. We’re here whenever you need us! — The Fridays Team

Response from Fridays HealthApr 22, 2025

We’re sorry to hear about your experience and understand how frustrating it must be to feel uncertain about your medication and see no results despite your efforts. That’s not the experience we want for anyone at Fridays. Medication volume can vary in appearance depending on the pharmacy and concentration used, but we absolutely want to make sure you received the correct amount and formulation. If you haven’t already, please reach out to [email protected] with your order details so we can investigate further and make things right. We also understand how discouraging it can feel not seeing the results you hoped for. Our medical team is here to help assess your plan and make adjustments if needed — you don’t have to navigate this alone. We appreciate you taking the time to share this, and we’d love the chance to turn things around for you.

Response from Fridays HealthApr 22, 2025

Thank you for your honest feedback — we’re sorry to hear that your experience hasn’t been as smooth as it should be. While we do follow medical and regulatory guidelines to ensure patient safety, we completely understand how the extra steps can sometimes feel overwhelming, especially when compounded by tech hiccups or shipping delays. We’re actively working on streamlining our platform and reducing friction in the process, and feedback like yours is incredibly helpful as we continue improving. If there’s anything still unresolved, please don’t hesitate to reach out to us at [email protected] — we’re here to help. Thank you again for being a part of Fridays.

Response from Fridays HealthApr 22, 2025

We’re so sorry you haven’t received a response about the medication issue — that’s not the experience we want for any of our members. Please reach out to us at [email protected] with your order details, and we’ll make sure this is reviewed and addressed right away. Thank you for your patience — we’re here to help make things right.

Response from Fridays HealthApr 22, 2025

We’re really sorry for the repeated issues you've had updating your address — that should be a simple process, and we completely understand how frustrating it must be to deal with it multiple times without resolution. Please email us at [email protected] with your current shipping address and any upcoming orders you're expecting, and we’ll make sure it’s corrected and confirmed on our end. Thank you for your patience — we’re here to get this sorted once and for all.