At Fridays Health, our mission is to transform personalized weight management and obesity medicine. As a premier telehealth provider specializing in GLP-1 medications, we guarantee a weight loss journey tailored to your needs. Enjoy unlimited access to our team of dedicated medical experts and a fully bespoke care regimen, including well as support groups and coaching in mental health, nutrition and movement. Your Fridays insurance concierge is able to submit prior authorizations for medications like Ozempic, Mounjaro, Zepbound and Wegovy as well as deliver compounded versions like Semaglutide and Tirzepatide directly to your door from our 503a and 503b certified pharmacy partners. With round-the-clock support from our holistic care team and multiple weekly interactive sessions, Fridays Health delivers a comprehensive telemedicine service aimed at empowering your path to health and well-being. Get started!
Fridays Health (joinfridays.com) has 4,428 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Also known as
joinfridays.com
Website
joinfridays.com
Category
Personal Care
Location
Irvine, California
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 96% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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You decrease my prescription and you did not notify me of this change
Response from Fridays HealthMay 13, 2025
We’re sorry to hear your prescription was adjusted without proper notice — that’s not the level of communication we aim to provide, and we completely understand your frustration.
Medication changes should always be clearly explained, and we apologize if that didn’t happen in your case. Please reach out to us at [email protected] so we can review your account, clarify what happened, and make sure you’re fully informed moving forward.
Thank you for your feedback — it helps us do better.
– The Fridays Team
MO
Maryl-Orlando,FL
Muy atentos y responsables
Muy atentos y responsables. Sus productos me ayudan muchísimo he bajado 15 libras en 3 meses.
Response from Fridays HealthMay 13, 2025
¡Muchas gracias por tu comentario! Nos alegra muchísimo saber que te has sentido bien acompañado y que has logrado bajar 15 libras en 3 meses — ese progreso es increíble. Estamos aquí para apoyarte en cada paso de tu camino.
– El equipo de Fridays
DA
David
My card was charged before the due date
My card was charged before the due date
Response from Fridays HealthMay 13, 2025
We’re sorry for any confusion or inconvenience caused by the early charge — that’s definitely not the experience we want for our members.
Please reach out to us at [email protected] with your account details so we can review the charge, clarify what happened, and make sure everything is set up correctly moving forward.
Thank you for bringing this to our attention — we’re here to help.
– The Fridays Team
BR
Brooke
I love the meds & convenience but…
I love the meds & convenience but, after my last order on 3/24 my reorder screen has been stuck on reviewing order. I can’t order my meds that I will need by next Sunday but I’ve been charged for my third round of meds, that I haven’t received not received.
Response from Fridays HealthMay 13, 2025
Thank you so much for the kind words — we’re glad to hear you’ve been happy with the medication and the convenience overall! That said, we’re really sorry for the issue with your reorder screen and the delay in your next round of medication.
This definitely shouldn’t be happening, especially since you’ve already been charged. Please reach out to us at [email protected] so we can look into your account right away, make sure your order is moving forward, and get everything back on track before your next dose is due.
We appreciate your patience and your feedback — it helps us improve!
– The Fridays Team
CU
customer
Always responsive
Always responsive
Response from Fridays HealthMay 8, 2025
Thank you! We’re committed to being responsive and dependable, and it’s great to know you’ve felt that in your experience.
TB
Tonya B.
The availability and support
The availability and support. Shipping is awesome! Trustworthy company
Response from Fridays HealthMay 8, 2025
We love hearing that you’ve found our service reliable and efficient! Thank you for your trust—we’re honored to be part of your journey.
CU
Customer
So far, it's been great!
So far, it's been great communication. Every question I've had, has been answered in great time. I feel heard and taken care of. I feel safe with Fridays.
Response from Fridays HealthMay 8, 2025
We’re so glad you feel heard and supported—that’s exactly how it should be. Thanks for trusting Fridays with your care, and we’re always here whenever you need us!
AJ
Ana J.
Beware: Possible “Bait‑and‑Switch” on Friday Health’s 3‑Month Sema Subscription
I want to flag a troubling billing experience that other customers should know about:
* April 12, 2025** – I purchased the *3‑Month Sema Subscription* advertised at **\$699** minus a **\$100 promo code**, so I paid **\$599** up‑front for coverage from **April 11 – July 11, 2025**.
* Later in April** – Friday Health *unilaterally* refunded \$100 and flipped my plan to a **\$249/month** subscription, claiming the discount “was meant for the first monthly payment.” No one asked my permission to change terms.
* May 6, 2025** – Even my Friday Health doctor couldn’t tell whether I was on a monthly or 3‑month plan. He escalated the issue to billing.
* May 6‑7, 2025** – Patient Support told me Friday Health “no longer offers a 3‑month subscription with a 3‑month medication supply.” That would be fine—except the **same 3‑month plan (with the \$100 promo)** is still live on their website and app. I sent them screenshots.
* Their latest reply: “The 3‑month subscription is available, but refills and shipments will still be monthly.” In other words: pay up front, but get billed monthly service anyway.
Why this matters!
1. Changing contract terms after payment feels like classic bait‑and‑switch.
2. Mixed messagesvfrom support and my own physician undermine trust.
3. Advertising a plan you say no longer exists is misleading at best.
What I’m asking Friday Health to do
* Honor the 3‑month subscription I purchased **and** apply the advertised \$100 discount.
* Provide clear written policies so customers aren’t blindsided.
* Train support staff so answers are consistent across departments.
Until then, new customers should proceed with caution and double‑check every charge.
Update Friday May 9, 2025
Ridiculousness. At having to repeat myself. Now they’re asking if I want to change my subscription from 1 month to 3 months, which was my original plan. Now they are asking for my permission. I stated again, yes, AND to apply the $100 discount.
Now, they are denying that I’m eligible for the discount as it’s for new patients only.
Seriously. I’m not making this up.
At every turn, there’s denial on their part with ZERO accountability as I have to waste my time, repeatedly, to state the same facts over and over again.
Super sketchy way to do business.
Response from Fridays HealthMay 8, 2025
We’re really sorry to hear about your experience and want to thank you for taking the time to flag these issues.
Our billing and support teams are actively working on improving internal alignment and updating language across our site to avoid further confusion. In the meantime, we’d like to look into your account directly to make things right.
Please reach out to us at [email protected] so we can resolve this for you as quickly and thoroughly as possible.
Thanks again for bringing this to our attention—we appreciate the opportunity to do better.
