Fridays HealthReviews of joinfridays.com

Response from Fridays HealthMay 4, 2026

Hi Idallis, We’re sorry to hear about your experience and understand how frustrating this situation must feel, especially if you did not intend to complete a purchase or proceed with treatment. We take concerns like this seriously and want to ensure your account and charges are reviewed accurately. Please reach out to us at [email protected] with your details so our team can investigate what happened and assist you directly. -Fridays Team

Response from Fridays HealthMay 4, 2026

Hi Jill, We’re sorry to hear about your experience and understand how frustrating it must feel to receive conflicting information about eligibility and refunds. That’s not the clarity or consistency we aim to provide. We’d like the opportunity to review your account, the provider decision, and your refund request to ensure everything was handled correctly according to policy. Please email us at [email protected] with your details so our team can investigate and assist you directly. -Fridays Team

Response from Fridays HealthMay 4, 2026

Hi there, We’re sorry to hear about your experience and understand how frustrating it must have been, especially with the timing of your delivery and concerns about the medication’s effectiveness. We also understand your disappointment regarding the inability to adjust your shipment timing in that situation. That’s not the experience we want for our patients. If you’d like us to review your order, storage concerns, or cancellation in more detail, please reach out to us at [email protected] so our team can look into this and assist you directly. -Fridays Team

Response from Fridays HealthMay 4, 2026

Hi JD, We’re sorry to hear about your experience and understand how frustrating and discouraging this situation must have been, especially with delays, medication concerns, and billing after a cancellation request. This isn’t the experience we aim to provide, and we’d like the opportunity to take a closer look at what happened with your order, cancellation request, and subscription renewal. Please email us at [email protected] with your details so our team can review your case and assist you directly. -Fridays Team

Response from Fridays HealthApr 29, 2026

Hi Erika, Thank you for your feedback, we really appreciate you sharing your experience. I’m very sorry for the frustration with the app, support, and appointment process. That’s not the experience we want for you, and we understand how inconvenient this has been. Your feedback is valuable, and we’re actively working to improve the platform and overall experience. If there’s anything we can do to help, please don’t hesitate to reach out. We’re here for you. Kind Regards, Fridays Team

Response from Fridays HealthApr 28, 2026

Hi Lydia, We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. We understand how disappointing it can feel when you don’t see the results you were hoping for in the first month of treatment. Response to medication can vary from person to person, and it often takes more than one cycle under provider supervision to properly assess effectiveness. That said, we completely understand your frustration when expectations don’t align with your experience. Regarding your missed week and the delay in receiving your next supply, refills do require clinical review and pharmacy processing before shipment. We understand how important continuity of care is, and we’re sorry for any disruption or confusion you experienced during this process. We also apologize if our follow-up messages felt excessive or unhelpful. Our intention is to keep patients updated on order status, but we recognize that communication should feel supportive and clear, not overwhelming. We would appreciate the opportunity to review your account in detail and help resolve the issues you’ve raised. Please contact us at [email protected] so we can assist you directly. Best regards, Fridays Support Team

Response from Fridays HealthMay 6, 2026

Hi Brandy, Thank you so much for your wonderful feedback! We’re really happy to hear that you’ve had a great experience with our team, from quick responses to your questions, to timely medication delivery, and positive results with your treatment. We truly appreciate you taking the time to share this, and we’re grateful to have you with us! Kind Regards, Fridays Team

Response from Fridays HealthApr 28, 2026

Hi Kasenia, We’re sorry to hear about your experience and appreciate you taking the time to provide such detailed feedback. We understand how frustrating it is to receive conflicting notifications regarding refill timing and appointment status—especially when you’re trying to stay ahead of your treatment schedule. That is not the experience we want for our patients. To clarify, refill requests do require a clinical review process, and in some cases, requests submitted too early may be held until they fall within the appropriate refill window. However, you should not be receiving confusing or contradictory messaging during this process, and we apologize for the lack of clarity and consistency you experienced. Regarding the appointment notifications you mentioned, we also understand how concerning it would be to receive alerts for appointments you did not schedule. We would like to review your account in detail to determine why those notifications were triggered and ensure your preferences and records are accurately reflected. We also hear your concerns about customer support. While our team aims to provide timely and helpful responses, it’s clear we fell short in delivering a smooth and reassuring experience in your case. We would appreciate the opportunity to investigate this further and make things right where possible. Please contact us at [email protected] so we can review your account directly and assist you. Best regards, Fridays Support Team