Reviewer HI L.
Worst GLP1 provider
Worst GLP1 provider. Sign up for long term contract with Zero transparency on dosage. WARNING - the GLP1 is 85% efficacy of brand names and they do not disclose this anywhere until AFTER you're locked in. Was given the run around by 10 different "people" aka chat bots. Including 4 different providers. I've emailed with support but NO ONE will call me or let me call them. Only with "providers" who can only advise on the "approved" doseage levels they can authorize. Truely a bait and switch with ZERO accountability from Fridays or customer service support. I've spent days and hours trying to talk to customer support!!!! Finally had to tell AMEX to cancel.
Response from Fridays HealthMay 12, 2026
Hello, We’re sorry to hear about your experience and understand your frustration regarding communication, billing, and treatment expectations. At Fridays, we strive to provide transparent information about treatment options, dosing protocols, and medication guidance throughout the onboarding and care process. Clinical recommendations and prescribing decisions are made by licensed providers based on medical appropriateness and applicable guidelines. We also recognize that delays in support responses or difficulty reaching the right team can create a disappointing experience, and that is not the level of service we aim to provide. We appreciate your feedback and would welcome the opportunity to review your concerns further, including your experience with support communication and account resolution. – Fridays Support