Customer
Easy, smooth process
Smooth and easy process

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Customer
Smooth and easy process
Samuel
I’ve been waiting 2 weeks for my order all I keep getting is sorry but it’s in process what happens when I need a refill is that going to take 2 weeks +
Response from EmbodyAug 12, 2026
We sincerely apologize for the significant delay in receiving your order and the frustration you've experienced. It's completely understandable to be concerned about future refills when your current order is taking so long. We regret that our service has fallen short of your expectations.
Amy K.
Fantastic option super affordable and fast service! To speak to someone, my wait was about 2 hours on the phone, but they have the call-you-back option while they keep your place in the queue. I received almost immediate response, tho, via email. Received my first shipment today. It comes in a Styrofoam cooler with ice pack and was certainly cold. I'm beyond satisfied with this service!
Jonah Beth L.
Customer service doesn’t communicate, they told me 3-5 business days and it’s been past that but no tracking and no more email responses. Not sure what’s going on but I want my money back if I’m not getting the product I paid for.
Response from EmbodyAug 11, 2026
Hi Jonah, I am truly sorry to hear about the lack of communication and the delay in receiving your order. It's completely understandable that you're frustrated and concerned when you haven't received tracking information after the promised timeframe. We aim to provide a clear and efficient service, and it's clear we've fallen short in your case. -Embody Team
Stephen M.
"I switched to Embody because they advertised a lower monthly price than my previous provider. Before signing up, I exchanged more than a dozen text messages with a representative who repeatedly mentioned a "special deal" available through them. In the end, there was no special pricing at all. It was simply the same price already listed on the website. The intake appointment was even more disappointing. I already have a prescription from my physician for tirzepatide, so I expected the consultation to focus on confirming my medical history and discussing treatment. Instead, the conversation felt like someone reading from a script. The nurse practitioner was abrupt, showed little interest in answering questions, and had no ability to explain how Embody's policies related to my care. The biggest surprise was learning that, despite my physician prescribing 15 mg, Embody would only dispense up to 12.5 mg. That limitation was never made clear during the signup process or in my conversations beforehand. When I asked why there was a discrepancy between what I had been told and what they could actually provide, I couldn't get a clear answer. I also asked how the medical provider and Embody worked together because the nurse practitioner said she had nothing to do with the website, pricing, or policies. As a customer, that left me feeling like no one could answer basic questions about the service I was paying for. After this experience, I canceled my prescription before it was filled. If you're considering Embody, I'd encourage you to ask about dosage limits, refill procedures, and exactly who is responsible for pricing and customer support before you sign up. My experience was frustrating from beginning to end." Please confirm as soon as possible that my order and subscription have been fully canceled.
Response from EmbodyAug 11, 2026
Hi Stephen, We are truly sorry to hear about your frustrating experience, and we understand your disappointment with the pricing, the intake appointment, and the unexpected dosage limitations. We recognize how disheartening it is to receive conflicting information and feel that your questions were not adequately addressed. We are actively reviewing our communication and onboarding processes to ensure clarity regarding our policies and treatment capabilities. We appreciate you bringing these significant concerns to our attention. -Embody Team
Ingrid P.
Kimberly was a joy to speak to and VERY helpful! She explained everything and it was a very pleasant video visit.
Trish M.
I switched to Embody for the price. Big mistake. They charge you before telling you what dosage you will get. It will be lowered by them without them informing you. They simply charge you money and (eventually) send however much they determine they want to send you. No refunds.
Response from EmbodyAug 12, 2026
We know how disappointing it is to enroll expecting to continue your current treatment, only to have questions about your prescribed dosage after your order has been processed. We also understand how frustrating it is to feel that your treatment expectations weren't clearly communicated before your medication was prepared. Medication dosing is determined by a licensed provider based on your medical history and clinical judgment, and we recognize how important it is to clearly communicate treatment recommendations before treatment begins. We're actively improving our onboarding, communication, and support experience to better serve our patients, but it's clear we fell short here. Please reach out to our support team again and ask to speak with a manager so we can review your account, your treatment plan, and your concerns to help work toward a resolution as quickly as possible.
Mark M.
Easy interview