EmbodyReviews of joinem.co

La atención exepcional

Great experience. Provider helped answer all my questions

The clinician was great! Help line is awful. Wait time was over an hour.

There was a delay with Embody receiving pictures of my current medication. When I contacted customer care support, the representative stayed on the phone with me until all pictures were received. Very helpful and courteous! Thank you.

Video was clear questions easy to understand

The NP was knowledgeable and able to educate me on GLP-1’s

My video visit started on time the dr/agent I spoke to was truly awesome I’m very impressed with with team you have!!! Everything was fast and easy

So I switched from a different company that I was with since March. I joined embody this month, once I saw the new prescription they were taking me from 48 units then I have been on down to 10 units. I have been in constant contact messages emails there you can't get them on the phone. I was told that they put a ticket in and that they would let me know of the change. Well that didn't happen I just got notification that my prescription for 10 units a week with shipped. I am very disappointed with this company. I tried to call I was on hold for over an hour and then the lady said they were having technical issues so she couldn't help me that I should try back in an hour. What kind of customer service is that. There is too many places that are offering the gpl1 I should not have to start at the very beginning since I've been on for 6 months. This is been a horrible experience if I was you I would run and run fast find a different company