EmbodyReviews of joinem.co

Easy to use and very helpful

The APN was very helpful. Answered all my questions and got prescribed treatment sent out immediately.

I ordered on the 11th of August and still in processing ? I emailed and called to see what the hold up was because I was told a 24/48 hour turnaround. Finally got someone on the phone only for them to say it should be out of processing tomorrow and IF approved it will be another 5 business day for the medication to go out ??? I’m already on Semaglutide weekly was going to try another company so to take a chance and be 3 weeks behind is not an option. This company NEEDS to have better communication and let everyone know how long really the process is. I had to cancel because still no guarantee or even when I would finally get the medication

Professional, thorough visit with the nurse practitioner.

She answered my question and we made a plan for the next month

Everything was thorough and understandable

Provider thorough and service is fast

Dreadful customer service!! Seriously, the worst. I still haven’t gotten a replacement medication. Now I just want a refund. The medication was delayed in transit. It came to me warm. It comes with a strip inside to indicate whether it’s still good or not. Mine wasn’t good anymore. I contacted them to let them know I needed a replacement, I even offered to return the unopened bad medication. They said they escalated the matter for a resolution. I’ll hear from them in 24-48 hours. Two days goes by, nothing. I message them TWICE and they respond with “it’s already been escalated.” I get a call almost a week later, and she didn’t understand. She thought I didn’t get my medication, even though it said delivered. I said it was DELAYED! I got it, but it’s no good. I need either a refund or a replacement medication. She said, “ok, I will let the higher team review this. They will take care of it in 24-48 hours. THAT WAS FOUR DAYS AGO!!! I’ve heard nothing!! They basically just stole my money. -UPDATE- and for the response they gave about telling me to call them and ask for a manager, I already tried that. All they said was they had to make a ticket before I can talk to a supervisor, and guess what they said next!!?? “Someone will get back to you in 24-48 hours.” Hahahaha. This company is a joke.