Mark H.
Starting to think these guys are a…
Starting to think these guys are a scam. Ordered 2 weeks ago and still shows awaiting shipment. Emailed and no answer, called 2x and waited on hold for 1/2 hour each time and never spoke to anyone. Will end up fighting it through my credit card co. Update: Lots of contradicting information. First it was sent to the Pharmacy, now they want a letter from my family doctor. More trouble than it's worth, asked for a refund. I've spent more time dealing with issues with this company than I would have going to a doctor visit. Update 2: Asked for a refund via email. No response via email. No one ever answers the phone there so I filed a charge back with my credit card company.
Response from EmbodyAug 13, 2026
We're disappointed to hear this has been your experience. Waiting two weeks without a shipment update, receiving no response to your emails, and being unable to reach anyone after multiple attempts would understandably leave you concerned about your order. We recognize how important timely communication is, especially when you're waiting to begin treatment. We'd appreciate the opportunity to review your account and determine what caused the delay. Please ask to speak with a manager so we can review your order, confirm its status, and help work toward an appropriate resolution as quickly as possible.


