Raymond-Indianapolis,IN
Awful
Awful. Ordered on August 10th. Waiting on pharmacy to fill and ship order since then. When I tried to cancel my order this morning I get some bs about federal law...... cancel anytime 100% refund is an absolute lie. They do not care about getting the product to you.... they only care about taking the $438 from your bank.
Response from EmbodyAug 17, 2026
We understand why you’re frustrated, especially after waiting since August 10 without seeing your order move forward and then running into an issue when you tried to cancel. Prescription medications can become non-cancellable once they’ve reached certain stages of pharmacy processing, but we recognize that our cancellation and refund terms need to be clear before a patient commits, not something that comes as a surprise afterward. We’d like your order timeline and refund request reviewed to ensure the policy was applied correctly in your case. We appreciate you bringing this experience to our attention.


