EmbodyReviews of joinem.co

Response from EmbodyAug 18, 2026

We are truly sorry to hear about the difficulties you experienced with your video appointments. It's completely understandable that you're frustrated, and we sincerely apologize for the inconvenience and wasted time. We understand your concerns and are actively working to improve our scheduling and communication processesThis is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodyAug 17, 2026

We're sorry to hear about your experience. Having your order approved, seeing an expected shipment date, and then unexpectedly learning it had been canceled would understandably be confusing and frustrating. We also recognize how discouraging it is to spend 45 minutes working through the issue with support, only for the call to end before you received an explanation or resolution. We'd appreciate the opportunity to review your account and determine what happened. Please ask to speak with a manager so we can review your order history, billing, and the reason for the cancellation. Thank you for bringing this to our attention.