EmbodyReviews of joinem.co

All my questions were answered and my conversation with the doctor was reassuring. My medication is working perfectly and I look forward to to a healthier future

I lost 8 pounds

See survey inside

Minimal contact besides a text from someone that can not answer any questions. RX was supposedly sent to pharmacy, yet it is impossible to contact pharmacy, which is who they continue to transfer me to. All of this “customer support” feels like AI responses. This is the time we live in I guess. I’ve worked with 2 companies before this for GLP1s that provided real person services. I think this place is a scam trying to turn a quick buck. At the end of the day, our health is at stake so it’s not to be taken lightly. I didn’t take shots of the last “messaging chat” but it was real stale as the text messages were. Scripted empathy is so damn frustrating.

Ordered last week and it still hasnt even shipped. Waited on the phone for over an hour just for a recording to say the system was down. Smells like a scam so am gonna change my credit card to ptevent further theft from embody

All went well,made sure that I understood that if I had any questions I should fill free to ask

Quick response to questions and multiple emails to backup phone calls.

Contacted this company for over a week before I was to leave on a vacation, asking the to please either ship it early or delay the shipping. Either would have been fine. I had only gotten one vial, and safari was blocking the page so I didn’t see their was an update form I needed to fill out. I received a response saying to fill it out then they would be able to help with the shipping. So I did. I then contacted them back a few days before I was going to leave because it was now showing to be shipped. Which it shouldn’t because I asked for it to be delayed. I emailed, waited a day no response. So I then hop onto their online chat. I explain the situation, I am then told a copy and paste response that it takes 5-10 days for shipping. I asked nothing about shipping policy. I asked for the shipment to be delayed. I don’t believe this was even a real person because the responses were so far off what I was asking. I asked for a manager, I was told that they would send my request to them. Still have not heard back from them. But sure enough my item was delivered today. A item that needs to be refrigerated. I am 8 hours away from home for another 5 days. Icing on the cake is they respond to my original email well after I sent it, with just saying it had been delivered today. Absolutely no reading comprehension on what I emailed them regarding the inability for me to get the package. I have yet to hear from a supervisor/manager and now have $80 in useless product because a simple request couldn’t be honored. Response to their response: They still refuse a refund. They admit that I had given them ample time to do what was requested, yet all they do is reiterate back what you say without actually doing anything. Hence they just use AI to respond. I have file a chargeback, as well as a complaint against the company with my bank, Ohio attorney general, Minnesota attorney general, FDA, Ohio pharmacy board, Texas pharmacy board. You may not think anyone can touch you but I sure as well will do my best to make sure you are investigated.