Shanaa M.
Medical provider was informative
Medical provider was informative, patient and kind. Im now very excited to get my journey started!

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Excellent
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10,226 approved reviews, newest moderated first
Shanaa M.
Medical provider was informative, patient and kind. Im now very excited to get my journey started!
Phyllis L.
the call was very thorough. I felt confident that my needs were considered and that I would receive good care throughout the program. I’m anxious to get started.
Nanette G.
Talking to a provider helped me feel that I'm getting an actual effective glp1, he was super friendly and helpful.
JSPat
These people don’t have a clue what they are doing. Customer service is god awful. You must contact them and they don’t answer or show up for appointments. No communication at all.
Response from EmbodyAug 20, 2026
We're sorry to hear your experience has been so frustrating. It sounds like the most disappointing part was feeling like you had to chase down updates yourself, only to encounter missed appointments and difficulty reaching our team. We understand how discouraging that would be. We'd like the opportunity to help make this right. Please ask to speak with a manager so we can review your account, investigate what happened, and work toward an appropriate resolution. Thank you for taking the time to share your feedback.
Don
Every time I contact them they add additional " business days" to my shipping time. The company's 2 to 3 days shipping is laughable im at 8 business days... 11 days overall been told order was completed shipping tomorrow on more than one occasion still waiting. As of today its now not completed... and earliest ship date isn't for another 7 days.... calling the actual pharmacy tomorrow
Response from EmbodyAug 20, 2026
We're sorry to hear your experience has been so frustrating. It sounds like the biggest issue wasn't simply the delay—it was receiving different shipping expectations each time you reached out. We understand why repeatedly being told your order would ship "tomorrow," only to see the timeline continue to move, would leave you feeling disappointed and uncertain about your order.
Shanna
The provider called nearly on time. Was thorough with questions. She explained that the pharmacy will send tirzepatide compound 3-5 days.
S R.
Delivery was on time, price is great, ordering has been difficult. My video call was informative the person I spoke with was knowledgeable, friendly.
Lisa H.
I was so excited and placed my order on August 14th. It was approved within 24 hours. I had some questions about my dosage and the supposed $5.00 off for using a bank draft. 4 emails and 3 on hold phone calls later, I’ve gotten no response yet they took my $129.00. Said meds would be received in 2-3 business days but portal gives no Shipping information. If I don’t hear something within 2 more days, I will cancel subscription and call my bank for refund. This makes me so upset!
Response from EmbodyAug 20, 2026
We're sorry to hear your excitement quickly turned into frustration. It sounds like you were looking forward to getting started, but instead found yourself with unanswered questions about your prescription, your payment, and your order status. We understand how disappointing it is to see your payment processed while still waiting for the communication and shipping updates you were expecting. We'd like the opportunity to help. Please ask to speak with a manager so we can review your account, your order status, and your outstanding questions to better understand what happened and work toward an appropriate resolution. Thank you for taking the time to share your feedback.