RAVEN S.
Tammy Pilgrim you are correct
Tammy Pilgrim you are correct. They lie about the dosage. I will use the first then back to Ro. The people who for the company are rude. They full of bull. Never again. Catch me once. Won’t catch me twice.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
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Excellent

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Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
RAVEN S.
Tammy Pilgrim you are correct. They lie about the dosage. I will use the first then back to Ro. The people who for the company are rude. They full of bull. Never again. Catch me once. Won’t catch me twice.
Patricia G.
Appointment was on time. My questions were answered.
Kari M.
I am so pissed I can't even put it into words. And I've sent so many emails that I dont want to write anymore. I have never dealt with so many different people representing the same company who have been so dishonest, rude, condescending, inept, uncaring, and I have to believe knowingly criminal. My last interaction was with a doctor by phone this afternoon who was over the top condescending and flat out rude. And ended our "appointment" by saying I needed to talk to patient support. Ive paid for 3 months of medication. The first arrived 7 days later and in a non usable condition. And im told it wont be replaced because it had been over 72 hours. Thats not my fault. After I give my phone a rest and calm down and regroup, then I will file complaints with the pharmacy (Beaker), BBB, whoever handles the money transactions, the medical board and leave reviews with PIG Busters, Scam Busters, etc. EMBODY needs to be outed. Ive already put it on Facebook and will post all the screenshots. Piss poor excuse for human beings who choose to make money by scamming people who spend too much money to improve their health and extend their lives. Only to be ripped off and stressed out.
Response from EmbodyAug 20, 2026
Reading your review, it's clear this goes far beyond a delayed order. Receiving your first shipment in a condition you believed was unusable, feeling like your concerns weren't addressed, and then coming away from conversations with our team feeling dismissed rather than supported would understandably leave you upset. We never want a patient to feel unheard or disrespected when reaching out for help, especially when they're seeking guidance about their treatment. Your feedback highlights how important clear communication, empathy, and consistent follow-through are throughout the patient experience. We'd like the opportunity to help. Please ask to speak with a manager so we can review your account, the condition of your shipment, and your previous interactions with our team to better understand what happened and work toward an appropriate resolution. Thank you for taking the time to share your experience.
Tammy P.
Do NOT do business with this company! I was told, and have documentation, that I would be receiving my first shipment at a 15 mg dosage. I checked my patient portal. They were going to send 11 mg. It was 6 hours later for me to get a hold of anyone. I was told they would change the dosage to 15mg. They didn’t. I had 2 telehealth appointments with them scheduled to discuss the situation. After waiting 40 minutes, the provider did not attend either meeting. I was told to reschedule. I asked for a refund and was told it was too late, even though the product had not even been filled or shipped. After dealing with this for almost a week, I just got an email that said they don’t even carry the 15 mg dosage!! FRAUD. THEFT!!!! I still can’t get anyone to call me and I’ve emailed and called twenty times!!!
Response from EmbodyAug 20, 2026
Reading your review, it sounds like the biggest issue wasn't just the prescribed dosage—it was the repeated effort required to get answers. We understand how discouraging it would be to spend hours trying to reach support, schedule provider appointments that never took place, and still feel like your questions about your treatment remained unresolved. Medication recommendations are made by licensed providers based on an individual clinical review, and we recognize how important it is that treatment expectations are communicated clearly before an order moves forward. We'd like the opportunity to help. Please ask to speak with a manager so we can review your prescription history, appointment timeline, and previous communications to better understand what happened and work toward an appropriate resolution. Thank you for taking the time to share your feedback.
Jen K.
Provider was very professional and easy to understand.
Ernest Z.
What a joke these people will rip you off and give you nothing but a headache I was charged twice got no medicine I finally after a month called earlier in the morning took over a hr got refunded and email promised me a refund and then tonight they emailed me saying sorry we lied again we are not refund you even though I got it in writing and I recorded her saying we canceled your account no medication was shipped I dispute w my bank sent the proof and won but save yourself the 38 day nightmare with these people nobody knows what is going on be lucky if they will ever respond
Response from EmbodyAug 20, 2026
It sounds like the most disappointing part wasn't just the delay—it was believing your issue had been resolved, only to feel like you received conflicting information afterward. We understand how upsetting that would be, especially after spending so much time trying to reach support and resolve the situation. We'd like the opportunity to review what happened. Please ask to speak with a manager so we can look into your account history, the communications you received, and your concerns to better understand where the process broke down.
Corey C.
I like the follow-up and I feel you care about me as a patient.
Shoshana C.
Hahah this place is a joke!!!!! DO NOT ORDER FROM THESE SCUM BAGS!!!!!!!!!!!!!!!! My order wass never received! They do not answer the phone and they are LIERS!! When your FedEx shipment says problem with delivery and they will not give you a refund something sketchy is up with them!! They steal peoples money and lie! DO NOT ORDER FROM THESE PEOPLE AND DO NOT BELIEVE THEIR REPLYS BACK TO BAD REVIEWS , listen to the People who complain! It means something ! Do not order from these liers!!!!!!!! They are thieves
Response from EmbodyAug 20, 2026
We're sorry to hear your experience has left you feeling this way. Reading your review, it sounds like the biggest frustration was not receiving your order and then feeling unable to get the assistance you needed when the shipment encountered a delivery issue. We understand why that would be upsetting, especially when you were looking for clear answers and a timely resolution. We'd like the opportunity to help. Please ask to speak with a manager so we can review your shipment, investigate what occurred with the delivery, and work toward an appropriate resolution. Thank you for taking the time to share your feedback.