EmbodyReviews of joinem.co

Great communication with the NP! Answered questions and listened to my concerns!

VERY SLOW to respond to getting the medication going, did not schedule an appointment with provider until I asked them to cancel my membership. After meeting with the provider, I am going to remain in my subscription.

We received our order 1 week after ordering. When we opened that package it was warm. We called customer service and it is outsourced to India. The customer service rep could not understand what we were saying. We called three times and got different answers Everytime. Supposedly a ticket was created and we should get a call back to tell us if it is safe to use....But I am not counting on it.

Direct answers

I was going to cancel the subscription but couldn't on portal. I see in my text from them asking me to fill out a shipping request for next bottle, but the catch was they were going to send it anyway, and had decided to get a payment for 3 months when I only wanted to get 1 month at a time. They said this would go into effect immediately. So I rushed the call to them, Ai dropped my call twice, but did get the order cancelled and the subscription no longer. I don't need surprises.

Great company and great medical team

Doctor was very friendly and listened to my concerns and went together. We reached a great solution.

The provider experience went wonderfully, dealing with all the staff and people before hand was awful