EmbodyReviews of joinem.co

The individual I talked with was extremely helpful and the experience from beginning to end has been very positive. I would recommend them to my friends and family.

Provider listened!

The Dr.. The shipping. The customer service and the price.

I felt hopeful and excited to start this med. My questions were answered and the treatment plan was explained in detail.

Very helpful!

It took over a week to get a response after joining but they deducted the amount from my bank immediately! Sent me the wrong dosage of the medication and now I can’t get a response back. Customer support never answers and neither do emails. Poor company.

I rarely leave reviews like this, but I feel it is important to document my experience with Embody because I wish I had researched customer experiences more thoroughly before giving this company my money. My payment was taken on August 13, 2026. After waiting for my medication to ship, I contacted Embody because there had been no movement on my order. I was initially told that my order was still waiting for physician approval. The problem? I already had documentation from August 13 showing that a physician had approved my medication. After I questioned this and provided that information, the story surrounding my order continued to change. Eventually, shipping labels were created. In fact, I ended up with three different tracking numbers associated with this order. However, creating a shipping label is NOT the same thing as actually shipping a package. I repeatedly checked the tracking information. All three tracking numbers continued to show that the carrier was waiting to receive the package. In other words, the labels existed, but the packages had not actually been handed over to the carrier. On August 26, I spent more than 30 minutes on the phone with Embody customer service trying to get this resolved. I still did not receive a satisfactory resolution. Then I received an email from Embody stating that my order had been “dispatched for delivery” and that it had been processed by California Quality Pharmacy on August 22. Again, I checked the carrier tracking. The carrier was still waiting to receive the package. This distinction matters. Printing a shipping label or processing an order internally does not mean a package has actually been tendered to the carrier. At this point, after the delays, conflicting information, multiple tracking numbers without carrier possession, repeated communication with customer service, and the amount of time I had already spent trying to get a straightforward answer, I no longer wanted the medication or a relationship with this company. I requested that my order NOT be shipped and that my membership/subscription be CANCELED. Unfortunately, even canceling has become unnecessarily difficult. I have clearly communicated that I no longer want to do business with Embody, yet I have had to continue going back and forth simply to get the company to honor my cancellation request. I have now disputed the transaction with my financial institution and am documenting everything, including emails, dates, tracking numbers, screenshots of the carrier status, and my attempts to cancel. What is particularly frustrating is that this medication is taken on a schedule. Customers are relying on the company to process and ship medication within a reasonable timeframe. This isn’t an ordinary online purchase where a delayed package is simply inconvenient. I understand that delays happen. My issue is how the delay was handled. If Embody had simply communicated honestly that there was a delay and provided an accurate timeframe, this review might be very different. Instead, I received conflicting information, had to repeatedly contact customer service, was initially told physician approval was still needed despite already having documentation of approval, received multiple shipping labels without the carrier actually receiving the package, and was subsequently told the medication had been “dispatched” while the carrier tracking continued to indicate otherwise. And after all of that, I am now having difficulty simply ending my membership and doing no further business with the company. The $10 credit I was offered toward my “next payment” is meaningless when I have already made it clear that there will not be a next payment because I am canceling my membership. If you are considering Embody, I strongly recommend researching recent customer reviews first and understanding the company’s shipping, billing, and cancellation procedures before providing payment information. I cannot recommend Embody based on my experience. I will update this review if and when Embody provides written confirmation that my membership has been canceled and this matter has been completely resolved. **UPDATE** Embody still has not issued a refund for the product that was PAID for and canceled. I received an email from Embody on 9/2 stating that my shipment was shipped on August 22nd, and they provided the tracking number. I tracked the package and it showed that it will provide more information once the carrier receives the package. (it was never shipped) EMBODY IS SO FULL OF LIES! Do not waste your money… go to a reputable company. This is why their peptides are cheaper, but the service is cheap.

The nurse practitioner was very helpful and listened to all my needs!