Brandy G.
I was sent the wrong medication and as…
I was sent the wrong medication and as I continue to settle this matter the communication is poor. I get the runaround when I call and nothing gets fixed and emails take weeks to get answered. Definitely moving onto another provider.
Response from EmbodyAug 27, 2026
We’re very sorry that you received the wrong medication and then experienced further frustration trying to get the issue resolved. We understand how upsetting it is to keep reaching out, receive little to no resolution, and wait weeks for email responses. This is not the level of communication or support we want our patients to experience. We’d appreciate the opportunity to review what happened with your order and address your concerns. - Embody Team


