EmbodyReviews of joinem.co

Response from EmbodySep 2, 2026

I am truly sorry to hear about your frustrating experience and the difficulty you encountered trying to reach a nurse. We understand how important timely communication is, and it's clear we fell short in your case. We are actively working to improve our response times and ensure our patients can connect with our care team more easily. -Embody Team

Response from EmbodySep 2, 2026

We are truly sorry to hear about your incredibly frustrating experience. It's completely understandable why you would feel wary and ultimately decide to cancel given the difficulties you faced with communication, the concerns raised by your PCP, and the subpar portal experience. We deeply regret that we fell short of your expectations after the initial interaction. You deserved clear, timely communication throughout the process, especially when you had questions about your treatment. We’re disappointed that we didn’t provide that level of support and appreciate you taking the time to share such detailed feedback. We’ll take your concerns seriously as we continue working to improve the patient experience. - Embody Team

Response from EmbodySep 2, 2026

We are truly sorry to hear about your frustrating experience. It's completely understandable how upsetting it is to be given repeated assurances that your medication would ship soon, only to have it delayed with one excuse after another. We understand your disappointment and why you feel this way. We would love the opportunity to hear more about your experience. -Embody Team

Response from EmbodySep 1, 2026

We appreciate you bringing this to our attention. We’re glad to hear the initial approval process went smoothly, but we’re sorry the experience became frustrating afterward. Waiting weeks for the remainder of an order, especially while repeatedly reaching out and receiving the same general response, would understandably leave you feeling disappointed and unsure of what’s happening. We’d like the opportunity to review the status of your order and the communication you’ve had with our team so we can better understand where the delay occurred. Please reach out to our support team with your account details so we can look into this further and provide you with a clearer update. - Embody Team