EmbodyReviews of joinem.co

Response from EmbodySep 1, 2026

I can understand how frustrating this must have been, especially after taking the time to attend your appointment and then being unable to move forward because your record wasn’t available and no one followed up afterward. You shouldn’t have been left wondering what to do next, particularly when you’ve already paid for your medication. We’re sorry we fell short in communicating with you and following through after your appointment. We’d really like the opportunity to look into what happened and make sure your concern is properly addressed. Please reach out to our support team with your account information so we can review this and help get things moving. - Embody Team

Response from EmbodySep 2, 2026

We’re very sorry you were left dealing with this without the timely clinical support you were expecting. Receiving a dosage different from what you understood was prescribed, becoming ill afterward, and then reaching out repeatedly without receiving the promised follow-up would understandably be extremely concerning and frustrating. Most importantly, you should not have had to repeatedly contact us just to get your concerns in front of a clinician. We’re sorry that our follow-through fell short and that you were still receiving refill reminders without having clarity on your treatment plan. We’d like to review what happened with your prescription and the previous contacts you made so we can make sure this is addressed appropriately. Please reach out to our support team with your account details so we can escalate this to the appropriate clinical team. - Embody Team

Response from EmbodySep 2, 2026

We’re really sorry this turned into such a frustrating experience. You reached out when the first shipment arrived after a significant delay, followed up when you didn’t receive updates, and ultimately asked to cancel and receive a refund. Being charged again and receiving another shipment weeks later after you had already asked to cancel would understandably be extremely upsetting. We also understand how frustrating it must have been to repeatedly hear that the pharmacy was being contacted without receiving a clear resolution. You should not have had to keep chasing our team for answers or wonder whether your cancellation request had actually been handled. We’d like to review the full history of your account, including the shipment, cancellation request, and subsequent charge, so we can understand what went wrong and address any outstanding concerns. Please reach out to our support team with your account details so we can look into this directly. - Embody Team