EmbodyReviews of joinem.co

She listened and answered all my questions and concern. Very pleasant.

Medication is late, and I missed my shot day, everyone gives me the same answer for days, it’s taking 5-7 days on average to process the medication. No overnighting the medication for those that want to stay on a regime. Embody do better!

Changed to Embody from another compound GLP 1 company because of their competitive prices. Decided to go with the 3 month plan to save more. But even though they increased my Semaglutide dose as I requested it, basically it didn’t do nothing for me as far as weight loss compared to the company I had before in which I lost pounds every time I injected the solution. It’s like their solution is pure water. Plus their customer service is hard to reach, when you finally get to speak to an agent you barely understand what they’re saying as it seems their customer service is abroad. Plus their customer service via chat is about the same… meaning pathetic. So I canceled after issues of having a hard time reaching them, never interacting with a provider and no weight loss. But unfortunately I have to stay with them until October 27 since they don’t provide refunds on my 2 left vials. So hopefully and after filing out the refill intake form in which they increased the dose, it does helps me lose weight this time.

After multiple attempts to connect, I finally was able to speak to a provider. This became frustrating. If this is a universal problem, I discovered my mobile carrier had a filter that blocked certain calls. This might be a good thing to bring to the attention to your members, to prevent others from experiencing the same problem.

If I could give a 0 or negative star I would. My shipment arrived HOT, and I was unable to use, I immediately contacted Customer Service via chat and was told I that the issue would be escalated to Certified Medical Assistant Team would be contacting me right back. I waited the rest of day and emailed the support contact, The response was the same that it has been escalated and they are sorry for the delay and that the proper team will get back to me in 24-48 hours. After 48 hours I again reached out. The response was the same. High Priority, escalate, 24-48 hrs. This happened 6 times in total. I called and chatted numerous times in the matter of the 2 weeks as well, no response, unable to speak with a live representative. I am still waiting for a refund, the medication resent or at least some sort of customer service. Not holding my breath

I felt the compassion my rep had for me.

Before you have approval they require payment in advance. Decided not to go forward and cancel before even meeting with their “clinician.” Charged a $150 cancellation fee even before talking to anyone. AVOID THIS COMPANY. WELL, they did charge $150.00 despite them saying they don’t charge a cancellation fee.

it was easy to join and I thought the cost was reasonable.