Michelle
Pricing was great until....
Pricing was great and posted timeframes were ideal: lock in rate today; in 1 day provider writes an Rx; within 1 day your order ships; and free & discreet 1-2 day delivery. All lies. Signed up and it's still pending. Spoke with someone over chat. Told 24-48 hours to review and 3-5 days for prescription to process then shipping. Waited a couple more days. Now they are telling me I need an appointment. That appointment is scheduled in 8 days. It will 7-10 business days to process prescription, not including shipping. Unsure what to do at this point but very frustrated.
Response from EmbodySep 2, 2026
We completely understand why you’re frustrated. You signed up based on the timelines presented to you, only to receive different information as you moved through the process. Having the expectations change from a short review and shipping window to needing an appointment and potentially waiting much longer would understandably be disappointing. We’re sorry the process and communication didn’t match what you were originally told. You should have been given clear and consistent information from the beginning so you could make an informed decision about moving forward. We appreciate you bringing this to our attention and would be happy to look into your account and see if there’s anything we can do to help clarify where things currently stand. - Embody Team


