Nýr G.
Ruben is a very helpful account…
Ruben is a very helpful account manager. There was a hiccup with my prescription and he seems to have taken care of it.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Nýr G.
Ruben is a very helpful account manager. There was a hiccup with my prescription and he seems to have taken care of it.
Justina F.
It went well
Arturo S.
Good price absolutely horrible customer support. Unresponsive. Never follow up. Will not renew Sep 5 update. Tried to call, long wait. Tried to chat, if I'm away from screen for like 1m the chat is ended. Tried to explain issue, just restated the issue back to me. Absolutely bottom of barrel customer service.
Response from EmbodySep 4, 2026
We are truly sorry to hear that your experience with our customer support has been so disappointing. We understand how frustrating it is when you don't receive timely responses or follow-ups, and we sincerely apologize for falling short of your expectations. We’d appreciate the chance to look into what happened and see where we fell short. - Embody Team
Dennis
The provider listened to my concerns and explained everything that I needed to know.
Karen M.
This is such an easy process. I felt hopeless until Embody. Thank you for this program.
Roger G.
excellent service every thing was explained perfectly
shayla L.
Meds are filled quickly, nurses are very friendly and helpful. Glad I switched to this company.
Cathleen S.
First dose shipment was fine. 2nd dose has been terrible. Took my payment 8/13/26, today is 9/03/26 and still no meds. Called customer service and she said it will be another 7 to 10 days to ship. I am out of meds and they will do nothing about it. Not a trust worthy company at this junction and I would be better of paying more to get my order on time. Beware before to join.
Response from EmbodySep 4, 2026
We are truly sorry to hear about the significant delay in receiving your second dose and the frustration this has caused, especially when you are out of medication. It's completely understandable that you feel this way and are questioning our reliability. We’d really appreciate the opportunity to look into what happened with your second shipment and make this right. Please reach out to us directly with your order details so our team can review the delay and help get you the answers you deserve. Thank you for bringing this to our attention—we’ll take your feedback seriously and work to do better. - Embody Team