EmbodyReviews of joinem.co

Quick and reliable doctor appointment Appreciated being heard and taken care of

I’m not sure what went wrong. I had an appointment scheduled for 355 to correct a previous prescription mistake that I’ve waited for over two weeks for this appointment. The Clinician never called after the appointment time was over. I tried to call customer support a support person came on the phone said they could not answer my questions at this time and hung up. It’s been a rather frustrating process.

I was called early which was fantastic! The information was very helpful and the person was very knowledgeable and friendly.

I order GLP-1 shot in July 2026. I paid 315.00 which they have collected. I still do not have my GLP-1 nor have I gotten a response to numerous emails and phone calls. Today I was told they “do not refund for any reason” even that they do not send product. I cannot speak to a supervisor because they are “not available” but they will call me back in 24 hours. But no one calls. I cannot get appointment with intake dr because there are no appointments available because they “only have one doctor and they are to busy”. So do not send any money to this company. I have sent all information to BBB. Next step is legal action. So the response said the same as every other call and email for 2 month “we will escalate your order” So I should call them again!!! Seriously! How about you send me my money you have stolen at this point!! What a crack pot company!

He explained my next month’s increase and told me what I could do to help myself along this journey.

I did a lot of research and embody seemed to be my best option. I joined and committed to the one year plan which advertised $119/month. It wasn't until I gave them all my bank information and signed the agreement that I was informed it actually was all 12 months paid in full! Fortunately for me they said nothing would be charged until I was approved so I immediately pressed the contact button explaining I wanted to drop down to 6 months. The customer service chat alluded it was a human agent named megan helping me kept delaying help saying needed to review my account after every question. I eventually found the contact number having to dig through multiple sites. Customer service tells me they cannot refund me because it's already been approved. I explained I immediately tried to change my plan and their response was they just changed their refund policy YESTERDAY - really? The second of the month? How odd.... How convenient.... I asked to speak to a supervisor and was put on hold for another 10 minutes to then be told the supervisor isn't available and will contact me 24-48 hrs later. I haven't even been a customer for 5 minutes and I am severely unimpressed with them. I have evidence I reached out immediately to try to change it before approved and got shut down. Adding - that after much much digging I finally found their policy on refunds stating that all sales are final once payment is submitted but the full final total was never revealed during sign up until AFTER my payment was submitted! Up until I clicked submit it was still shown the $119 a month. Purposefully misleading!

I felt like all of my questions were answered and concerns were addressed. The appointment didn’t feel rushed.

If you are switching to get your medication here. Don't use the chat! They said they would give me the right dose and I uploaded my medication with the dose, but still they sent a way lower dose. I messaged when I saw they did that and they said someone would reach out to me and no one did and the medication was sent. I then talked to a live person who was very kind and helpful and got me my correct dose! It's very affordable too!