EmbodyReviews of joinem.co

The provider I spoke with was very informative

I felt heard about my concerns during my visit and I felt very resolved at the end she did an excellent job

I like the way they listen and make suggestions and make you feel confident that this is the best solution for you. They are very patient.

I joined Embody (from trimrx) on 8/10/26. One shipment came, was lost by fed ex. I have emailed (one response with no follow up from escalation team), i have made 9 calls to find out where replacement order is. Each time i am told it has been reordered and coming. Just got off the phone with another representative to find out not one person in the 9 previous calls even reported the lost package. I have been told it’s coming, and nothing had been escalated. I am now three weeks without meds, worried that this is another failed communication with Embody, and the medicine is not coming. I even asked if a doctor should speak to me, i am concerned about three weeks without meds-just jumping back in with side effects. She said escalation team (again) would contact me in 1-2 days. I am so concerned this is not a legitimate company! I have asked for refund so i can get my meds elsewhere, but keep being told it is ordered, to now find out it has not been. This has been a huge mistake to switch to Embody.

Easy and professional

Provider was very nice. Price was affordable. Communication prompt

Mind yall they reached out trying to make things “right” I explained what happened and told them the only way to make it right was to refund me. Haven’t heard from them since. Idk how it just gets worse. Please please stay away if you’re looking for a sign let this be it. Short story I received a vial that expires 9/23/26 I’m not done taking my current dose and I canceled a day after I joined. They had already processed the order and said they couldn’t refund so I got charged for a vial I can’t even use.

My first consultation went well and I'm looking forward to progressing