Shanna R.
I felt like the provider listened and…
I felt like the provider listened and explained everything very well to me to how I could understand it

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Shanna R.
I felt like the provider listened and explained everything very well to me to how I could understand it
Janet D.
So far so good
Dez P.
Jassy has made my experience much easier helping me understand my medication and walking me through the program. I appreciate having someone answering my questions and addressing my concerns.
cindy T.
Very responsive to technical issues and times
Evelina L.
I scheduled the appointments, but they were not kept on your end
Response from EmbodySep 4, 2026
We’re sorry your scheduled appointments weren’t kept as expected. We understand how frustrating it is to set aside time for appointments and then have them not take place, especially when you’ve already made the effort to schedule them. We’d appreciate the opportunity to look into what happened and make sure your appointments are properly addressed. Please reach out to our support team with your details so we can review the missed appointments and help get this resolved. - Embody Team
Jodi F.
Easy to contact, with exceptionally nice staff. Previous company’s it felt impossible to reach someone, while being told to wait 24hrs for a message reply. Also communicative!
Debra H.
So far, I'm not impressed. I signed 8/29/2026. As of 9/3/2026, I've received no answers as to why my file is still in Processing. I chatted with a representative yesterday and supposedly my file was sent to the Escalation Team and I was told it would be another 24-36 hours before I have answers. Update:9/4/2026. Chatted with Embody representative again. My file still stuck in pending. They will not refund my money and they are now quoting 7- 13 business days to send out the product I ordered. Do yourself a big favor, do not use this company.
Response from EmbodySep 4, 2026
We’re sorry this experience has left you questioning whether you can trust our company. We understand how frustrating it is to have your file remain pending after several conversations with our team, especially after being given different timelines and then being told to expect another 7–13 business days before your order ships. We also understand why the lack of a refund option would add to that frustration. We’d genuinely appreciate the opportunity to review what happened and see if we can provide you with a clear answer and resolution. Your feedback about the delays, communication, and changing expectations is important, and we’re sorry we haven’t given you the experience or reassurance you expected. - Embody Team
Alexis
They take your money right away and start your subscription but after four days of waiting and multiple emails to customer support wondering how long it takes to get approved. They told me they would reach out in 24 hours but they did not. I decided to cancel and called my credit card company to dispute the charges.
Response from EmbodySep 4, 2026
We are truly sorry to hear about the incredibly frustrating experience you've had with your subscription and our customer support. It's completely unacceptable to be charged and then left waiting for approval, especially after being promised a response that never came. We understand your decision to cancel and dispute the charges. We’d appreciate the opportunity to look into what happened before you had to resort to disputing the charges. If you’re willing, please reach out to us with your order details so we can review your case and address the communication and delay. - Embody Team