Brandie R.
The provider was very professional.
The provider was very professional.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
10,226 approved reviews, newest moderated first
Brandie R.
The provider was very professional.
Tanya T.
I love this company. It is very easy to get. My questions answered.
Debra
Very engaging careing helpful on my journey my Acct manger and contact Leyn, I appreciate so much !! Thank you
Lauren B.
I've lost 11lbs in 2 months. I requested a dosage increase, that was accepted by the provider. I do have a VIP care coach, Percy, he has really turned my experience around. Otherwise, I would've canceled my subscription. I hate waiting on hold & call centers.
Kathie P.
I wrote a Trustpilot review Oct 6th. They responded right away. 'Luis' said he'd work on getting my refund. Well, 3 weeks later no refund, no response NOTHING!! Please read these negative reviews. They are making money off of scamming people! 86 people have read my review, if I can help even one person from getting scammed then I am glad! Avoid this scam company!!!!
Response from EmbodyOct 20, 2026
Hi Kathie, thank you for sharing your feedback. We understand your frustration regarding the delay in your refund and the lack of communication you have experienced. This is certainly not the level of service we aim to provide, and we take your feedback very seriously. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Vanessa K.
Jayvee has done a great job. I wasn't thrilled with embody at 2st but now I'm happy.
Susan S.
I recd a text informing me that the pharmacy has my order and will now charge my card to ship. You have ALREADY charged my account!! Remember?? And in spite of my several text stating to either hold or cancel the order, you simply went and charged my debit card resulting in my account to become overdrawn!! Does this ring a bell?? We had several conversations, via text, and phone calls to discuss this matter and in spite of my repeat request to please hold my order till a later date you still charged my account Here we go again. I contacted Embody by phone and discussed this with an unprofessional and chronic apology filled staff member continuously attempting to gain my trust and understanding in how much she felt for me and began yet another apology laden statement insisting that in order to assist me to the highest level she must put me on hold for just 2 minutes while she discusses my situation with her superiors. She put me on hold as jazz music played in the background. Then, like out of absolute magic, she reappears in exactly 2 minutes and begins her tirade of apologies. Enough already she came off so insincere with all this crap going on and on, over and over about how she is so sorry to have to put me on hold for 2 minutes but we cannot hold your order or provide a refund. Embody does not to charge my account until the order is ready to ship. But they did anyway. Once again with the unfortunate 2 minute hold… arg… For ALL the unfortunate circumstances I had to endure my poor mother passing away a week earlier I explained to your brainless representative as I had to work with my family to pay for her service. Your representative then went on and on yet again with her shallow apologies and empty compassion stating ‘I’m sorry for your loss” however she then apologized then ask me if she could put me on hold again stating that I had special circumstances, so she could inform her superiors about so that they may help me with a refund. She then stated that she will see what she can do to help, apologize, shallow "oh I am so sorry please forgive me I need to put you on hold for 2 minutes and let you know how we can help. When she returned she stated that in spite of everything we will hold your funds until the order is ready to ship so we wont charge you again. But, we will have to close your account. ?? Again, the obligatory 2 minutes hold. This time when the representative thought she had pressed the 2 minute hold button the idiot on the phone forgot to press some button to put me on hold and start playing the obnoxious jazz music in the background while I waited for those remarkable 2 minutes to pass. As I sat and patiently waited, I moved my cell phone and put on my air pods. And I could hear the young lady breathing and silence in the background… no jazz music, dead silence and her breathing. Gee, I thought she was busting her buns trying so hard to help me!! Attempting to get a refund for me because of my unfortunate circumstances and her insincere ‘Im so sorry for your loss” Then, while I sat for the magic 2 minutes to end, I could clearly hear her breathing, occasionally tapping either a pencil or fingers, quietly clearing her throat. So I tapped on my iPhone, and wouldn’t you know it?? She jumped and called out my name several times with a frantic tone in her voice realizing that I now knew she was a real phony and everything she had said was simply… Filler to waste my time until I gave up and left. So I did… Click
Response from EmbodyOct 20, 2026
Hi Susan, thank you for sharing your feedback and please accept our sincerest apologies for the incredibly frustrating experience you had with our billing process and the distress caused during such a difficult time of personal loss. Please accept our most heartfelt condolences on the passing of your mother. It is deeply concerning to hear that our service fell so short of the compassionate, respectful, and professional standard you deserved to receive. We take your feedback regarding the handling of your account, the unauthorized charges, and the unacceptable behavior during your phone call very seriously. This does not reflect the level of care or integrity we strive to provide. We would truly appreciate the opportunity to make this right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team
Daniel F.
The person kept it simple and straight to the point and properly explaining it to me which was great.