EmbodyReviews of joinem.co

My provider was clear in my treatment plan and what to expect. And she went out of her way to make sure the visit was successful when our video had issues - Very satisfied!

I wish I could give them a zero star or even less than zero. This company is a scammer. They get your money, they buy the medication from other providers and it takes more than 2 weeks to get the medication from other providers and 7-10 days after that to ship it. They don’t tell you everything upfront. They just rob you.

I began my journey with Embody with ordering Semaglutide. After a few weeks of no results I requested an increase. It took weeks to get an increase. I had three providers “no show” scheduled telephone calls. Then when I did connect with a provider the prescription orders did not get sent to pharmacy right away. I called two day later asking that they check the status as I was going to be on new medication. It was then sent that day. I ordered a medication on the 7th and as of today (the 19th) I have not received the order. So I opted to cancel all plans (except the one prepaid for 12 months) and ironically one scheduled prescription arrived for refill. It wasnt scheduled to refill until the 23rd. As a side note, I ordered the same medication from another company yesterday and it’s scheduled to deliver tomorrow. Be careful when choosing a provider.

Was a great experience excellent customer service i needed to talk to the provider to discuss my medication plan and I got the appointment right away which was great I am very satisfied with Embody.

Quick and easy

This company are scamming people. DO NOT USE. They charged my credit card and have not fulfilled my prescription. Ver disappointing. Wish I had checked these poor reviews before going with Embody. I never received any support. The patient portal does not offer help. I am now in the process of disputing the charge with credit card company to recoup this months charges.

I have been trying for well over a month to resolve a problem with my shipping. (Not my first problem, either. Initially, my first shipment took close to a month to get here.) I have plans to leave the country in November for a month, and I have literally spent over 2 hours on the phone trying to get a shipment ahead of time to take to Asia so that my service isn't disrupted. I spoke with 3 support people who told me all was well. It was not. Nothing happened. Then they had me speak with the health care professional, who then said that they were just kicking the can down to her when their management actually had to make the decision. Then I spoke again to someone who said management would call me in 24-72 hours. Nada. Then I got an email today saying the order form would be available IF I made an appointment with their health professional and she approved. ENTIRELY CIRCULAR, since I had done that already. WORST SERVICE EVER. And, it's too bad, because I really do like the actual product. But I need to discontinue just as soon as my subscription is over. It's maddening.

Except for my first order, every one of my orders have been delayed. This time the shipment was canceled completely. I was charged $130 on October 2 for my GLP-1 medication. I got a notice that my shipment was in process, then FedEx notified me that the shipment had been canceled by sender. I never received my medication and I am out of my previous order. I contacted customer service through chat twice. Both times I was told the issue would be escalated and I'd hear back within 48 hours. As of October 19, I have not heard back, and they have refused to issue a refund. I've canceled my membership and am disputing the charge with my bank. If you rely on this service for ongoing medication, be aware that delays are common, and if something goes wrong, getting it resolved or refunded may be very difficult.