Amber W.
Very disappointing
I have previously lost 30 pounds in three months with another company. I switched to Embody in hopes to save a little money. In the first two weeks, I had no appetite suppression and I gained over 5 pounds still following the routine I had used with the previous company for weight loss. I was sent an incorrect dosage which was lower than what I requested. I tried to call customer service and was on hold for over an hour each time I called and was never able to speak to an operator. I sent an email and that was never responded to so I left them. What a waste of money! I feel like I was sent a placebo drug as it had no effect on me at all.
Response from EmbodySep 8, 2026
We’re sorry that your experience after switching to Embody was so disappointing, especially after you had previously achieved results with another provider and were hoping to find a more affordable option. We understand how frustrating it must have been to receive a dosage that you felt was different from what you requested, while also being unable to reach someone for clarification. We’d appreciate the opportunity to review your account, prescription, and communications with our support team to better understand what happened. Please reach out to our support team with your account details so we can ensure your concerns are properly reviewed and addressed. - Embody Team


