EmbodyReviews of joinem.co

Great provider and response time!

The provider was knowledge and answered all questions.

Nurse was very caring explained my dosage and my plan

The nurse practioner was very nice and helpful.

I ordered my trizepatide 7/31 we are now 9/6 and they are still giving me the run around when medication was approved. Everything was paid for ready to be shipped and never shipped. I called, emailed, text multiple times got different reasons to why it wasn’t shipped yet but that it would be that week. Every week was the same. Yet they were on time to try and charge another month Oops sorry. Scammers no meds no money.

My experience went well! Dr was pleasant and helpful.

This is my second month with Embody. I had issues with my very first delivery. I was told by my provider I would have the medication within 2 to 4 day. After two calls to Customerservice, I was told 3 to 5 business days and then 5 to 7 businesses days. I finally received my medication on day eight. I was told by my provider to order my refill when I took the third injection however, I was unable to in the portal. I had to wait an additional four days. My next shot is due Wednesday, and I just received an email that my refill has been delayed and I have no idea when I’m going to get it. So- my next dose will be late. I guess it is true. You get what you pay for! The price of the medication is great however, if you cannot be consistent with your dosing, then it is not going to work. I am going to cancel and go to another provider. It may be more expensive, but at least it will be more reliable.

Update: My original review still stands regarding my experience with customer service, being billed without receiving any service or product, and unanswered emails. Through chat, I also learned that even though no service/product was received, it does not entitle one to a refund of any amount paid. However, I did receive a call from an actual person named Luis on 9/15/26, who listened to my concerns and acknowledged them — not necessarily agreed, but for the first time, they were heard. Since I had already been charged $378.00, I expected to receive the service/product I paid for, and I agreed to keep an open mind moving forward. As everyone works hard for their money, $378.00 could easily go toward groceries or gas, so I didn’t want to lose what had already been taken. The conversation with Luis was good, and he asked that I take another look at my review, which I agreed to do. As of this writing, I have spoken with a physician and received the medication about five days ago. We’ll see how things go over the next three months. Luis was great, and I truly think Embody would benefit from having more people like him on staff. I never spoke to any physician on the date mentioned. I would have been happy to as all I have been wanting from the beginning was an appointment that wasn't stretched out from my original sign up date, and not being billed prior to receiving service and or product. I actually got a after visit summary review for a visit I never even had.