EmbodyReviews of joinem.co

I have only had my consult thus far, but it was easy to book quickly.

This company is awesome from the speed of delivery to the caring staff. I've had all my questions answered and been given great advice. The price is affordable. This has given me the boost to step into the healthier Me!

Bad customer service. Their app wouldn’t load a required counseling Session then when you called the rep sent you to the same app. They give you the run around and one hand doesn’t know what the other is doing.

Everything went well.

I really felt good with my provider I just don’t like that I wouldn’t be able to reach him if need be

Warm meds. No communication. Meds not the same potency as previous pharmacy through a different company. You get what you pay for. Customer service is awful. The moment I received my order in the mail and it was warm I called them. They said they would have someone call me back and they “escalated it.” No call after a few days so I called them again and they said they would escalate it again… never received a call. Finally got an email from a medical assistant 3 weeks later saying it’s fine to still use the warm meds. Update- customer service contacted me after this review and tried to help. At that point thankfully I’d already talked to someone who mostly got my account okay and ordered my refill. Refill came from a better pharmacy after I complained. Giving them a chance since the refill was correct. Still unhappy about paying for the first prescription that came warm. They didn’t offer anything to compensate that.

Unfortunately, it took three weeks for them to return my calls. I had to change my credit card. It had been compromised, and I was on my third week, not knowing what to expect. She explained everything very easily and took care of checking to make sure everything was set up. Your company grew too fast. I think I just hope I lose weight and feel good about myself again.

Awful. Disgraceful. A joke. I'm not sure how they have such positive reviews. I've been trying to seem a provider for a week now. Booking appointments, waiting 15 minutes and no one shows. Then I'M THE ONE that gets an email saying I never showed. I reschedule, nd the same thing happens. Not to mention, they want me on 160 Units a week. Thats way too high. Total scam. For the amount that they charge, you'd think this wouldn't be an issue.