EmbodyReviews of joinem.co

Response from EmbodySep 10, 2026

Thank you for sharing your feedback. We sincerely apologize for the delay and frustration you experienced with your refill. We understand how important timely medication and clear communication are, and we regret that we fell short of those expectations. Your concerns are taken seriously and will be used to help improve our processes. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 10, 2026

I sincerely apologize for the experience you’ve had. I understand how concerning and frustrating it must have been to encounter multiple charges, delays in receiving your refund, inconsistent communication between departments, and an order being shipped after you had requested its cancellation. This is not the level of service we strive to provide. We take your concerns seriously. Thank you for taking the time to share your feedback with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you Embody Team.

Response from EmbodySep 10, 2026

We are truly apologies to hear about the significant frustration and inconvenience you experienced with your order, the unexpected appointment requirement, and the missed call. It's completely understandable why you would feel this way after waiting so long and encountering such difficulties. We recognize we fell short of providing the service you expected. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 10, 2026

I completely understand your frustration, and I’m truly sorry for the continued delays. I understand how upsetting it is to have already paid for your medication while only receiving delay notifications, especially when you’re also trying to get clarity regarding your refund. You deserve clear communication and timely support. I sincerely apologise for the inconvenience this has caused and appreciate you sharing your experience with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.