Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
joinem.co
Website
joinem.co
Category
Personal Care
Location
Wilmington, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This company has followed through the process with me to give me injections I need to lose weight. The provider was polite happy to work with understood my goals and explained the compound injections with added vitamins I believe I will benefit from while loosing weight and managing my weight loss.
CC
Cynthia C.
Excellent patient care!
Excellent patient care!
D
Оксана Л.
This is my first and last experience…
This is my first and last experience with Embody.
The company charged my card $129, but I still have not received my medication. They have provided neither a tracking number nor a confirmed delivery date—only repeated generic messages about a “pharmacy delay.”
I have prediabetes and am now in my sixth year of continuous treatment. My scheduled injection is already overdue. An unplanned interruption may disrupt my glucose control and cause my blood sugar to rise, so this is not simply an inconvenience.
I asked Embody either to deliver the medication by the end of this week or refund my $129. They refused the refund because the prescription had supposedly been sent to the pharmacy for “processing,” even though there is still no proof that the medication has actually shipped.
Even worse, they informed me that my subscription remains active and that another charge is scheduled for October 2. I have explicitly demanded immediate cancellation and written confirmation that no further money will be taken.
Embody advertises fast delivery and ongoing patient support. My actual experience has been the opposite: immediate payment, delayed medication, no tracking information, no definite delivery date, and refusal to refund.
I am leaving the United States on October 8. If this is not resolved immediately, I will dispute the charge with my bank and file formal complaints with the appropriate authorities.
I will update this review if Embody delivers the medication or issues the refund.
Update — September 14, 2026:
I finally received the medication today. The order was originally placed on September 2. It was delivered only after numerous emails, a negative Trustpilot review, and a formal complaint to the Better Business Bureau.
I acknowledge that the medication has now arrived. However, my review remains unchanged because the company repeatedly provided inconsistent delivery estimates, initially claimed that the order had been shipped when FedEx showed only “Label created,” and left me without clear information while my treatment schedule was disrupted.
Customers purchasing prescription medication must be informed of the actual processing and delivery time before payment—not only after they begin filing complaints.
Response from EmbodySep 10, 2026
We completely understand your frustration and concern, especially since your medication is already overdue and you’ve been left without clear updates or a confirmed delivery date. We’re truly sorry that this experience has caused you additional stress.
Your concerns about your medication, refund, and subscription deserve proper attention. We’d like to have your experience thoroughly reviewed so we can understand what happened and determine the best way to address it. Thank you for bringing this to our attention.
Embody Team
SJ
Shakelia J.
Geat
Great video visit very pleasant
SA
Sandy
He listens and provides support.
He listens and provides support.
JN
Jessica N.
My age. My body
Provider asked questions and listened to my concerns and addressed them giving me more confidenc