mannextdooryou M.
Took my money, no product.
Took my money, had an appointment, no meds approved, denied, or delivered. If you call patient support they cannot problem solve, they tell you to wait by the phone for 2 days without a specific time. This is a recurring theme --no information, just wait. It's a scam. Now I must go through the hassle of calling my credit card company, the state attorney general, and the FDA. DON'T BUY FROM EMBODY. Update: Embody is sorry and wants my name. Do they think I haven't been using my name when I contact them? Or does this happen to so many people they can't keep track of them? Shame on Embody. Your words are meaningless. I judge a vendor by their actions.
Response from EmbodySep 10, 2026
I totally understand your frustration, especially after completing your appointment and still being left without clear information about your medication. Being repeatedly told to “wait” without a specific update or resolution is understandably frustrating, and you shouldn’t have had to chase us for answers. We’re truly sorry for the experience and the stress this has caused. Your concerns deserve a proper review, and we’d like to have your account and medication request looked into so we can understand what happened and determine the best way to address it. Thank you for bringing this to our attention. Embody Team


