EmbodyReviews of joinem.co

Professional and personal

Provider was wonderful. Listened and explained everything very well.

I appreciate that you are looking out for my health.

I didn't find the pricing to be as easy as I assumed. The price of $79/month seems fair on the surface, but I am not sure what the scope of the plan is and what is actually included. I feel the pricing needs to be made clearer from the beginning.

Cassandra was woderful explained everything in detail and was very helpful! She was great to talk with!

Answered my questions and explained it

I think the video call schedules are so helpful. I’ve only had one but he was friendly, knowledgeable and answered all my questions. I was referred to your company after starting with another one 3 months ago. I made the right decision. I get an e-mail daily about the order/pharmacy. Yesterday I couldn’t get the call working. I sent an e-mail and someone e-mailed me back right away and figured out the problem. I absolutely appreciate how it feels as a customer to not have to wait 5 days for a response.

They take too long, getting an order to the pharmacy. The pharmacy, they used, has had the order for 2 weeks before it gets to me. I should have had it a week earlier and it's throwing me off because I ran out already. This is poor customer service and the logistics and expectations with the pharmacy are unprofessional. The pharmacy they use offered no explanation, except we're busy. I've managed a couple of businesses, and this needs real attention before I'd use them again.