EmbodyReviews of joinem.co

I was completely satisfied. The doctor answered all my questions and even offered some clever options for me. She was great!

I am absolutely horrified. I paid for a 3 month subscription. The 1st month it took almost 2 weeks from thr day I bought it until I got the medication. 2 weeks before my refill was due I ordered it... was immediately sent an email stating that a label was created for FedEx (on August 21st).. its now Sept 10th and NOTHING! I have called and emailed every other day trying to speak to a manager or supervisor and I am RUDELY told with sarcasm and an attitude that there is no such person available to speak to. And they will not connect me. I am told every single time that they have created an expedited ticket for my situation to be reviewed, and Ill hear back in 24-48 hours, and every time NOTHING!!! After finding all of the people on here that are going through the exact same issues as me, I am going to be filing with the BBB AND im contacting my attorneys that handle CLASS ACTION LAWSUITS, because I am now 3 doses late, and I need to start over. This can cause so much harm to our bodies and noone seems to give a shit. I will be attempting to get a refund, but will not hold my breathe. Ill update if I have any luck, but at this rate, I would rather spend money on lawyers taking them to court and taking them down. They're hurting people that are trying to help themselves and better their lives... absolutely DISPICABLE

This was my first time speaking with someone regarding my medication and plan. I felt like my concerns and feelings were taken into consideration. They explained everything in detail and were very helpful and supportive.

Already explained

The phone call appointment went amazing and I am now very happy.

So I joined embody for the semaglutide benefits to help lose weight. It took an extra long time for my medication to be received. When it arrived from Jupiter, Florida all the way to Northern Kentucky, it was not cold packed. It was hot. It didn't have any ice or anything with it. I filed a complaint and no one done anything. No one did anything at all. No support, no help. I filed a second complaint, still no results. I ordered my refill August 30. The medication did arrive pretty quickly, but again it was not kept cold. It arrived hot. So it was time for me to do my weekly shot. I pulled my new medication out of the refrigerator and noticed that it has got me dosing myself with less medicine than the previous month. I called customer service and they were useless. They told me I needed to speak with a doctor or a nurse and that he would schedule me an appointment. He didn't schedule me an appointment. He sent my name and information over to somewhere and someone will get back to me within 24 to 48 hours. That's not an appointment. I work 10 hour shifts. I can't answer my phone whenever it rings. So far I've gotten nothing but problems from this company and now I'm being taken off of my routine with my medication due to not knowing what dose of medicine I should be taking because when you're on GLP-1s you don't go down, you go up in the beginning. I know this isn't going to do anything, it's not going to change anything, and it won't benefit me in any way, shape, or form. Yes, I am losing weight. The point is is that the company themselves, they talk about their great customer service and their coaches and all the things. I can't even make an appointment for a coach. Who's awake at those hours when they're available? I have a job. I have to have a job to pay for the expensive medicine that you're selling. Buyer beware.

My provider listened to me, answered all of my questions and detailed what to expect next.

Provider was knowledgeable and took time to explain and answer questions.