EmbodyReviews of joinem.co

I already addressed this in previous question!

They made me feel very sure throughout the process.

Extremely frustrating experience and terrible customer support. I spoke with their chat agents multiple times, and every time they promised they would help or escalate the issue, but absolutely nothing gets done. They shipped the incorrect medication dose (4.25mg instead of my prescribed 11.125mg), refused to provide a prepaid return label so the post office rejected the return, and advised local disposal while ignoring accountability. Furthermore, my correct replacement order has been stuck on their portal for days with no tracking or shipping updates, and customer service completely fails to guarantee delivery or offer a real solution. I am demanding an immediate refund for this unacceptable service. Thank you for the response, but you have failed to fulfill your promises again. I was told you would handle the return process and provide a return label, but I did not receive one. I was also promised a callback within 24 hours. ​Additionally, you shipped an incorrect dose which I cannot use. If you cannot provide the correct dose of 11.something, I request a full refund immediately so you can take back your medication.

Nurse heard my concerns, fixed the problem immediately.

Wonderful Doctor who called me

I had some issue with a prolonged wait for my medication, but they eventually took care of it.

Embody is a scam. They charge you and do not give you dosage amounts of drugs or any support services to obtain the information. They have a “no refund policy”. This is to ensure their scam is profitable. There’s no doctors or account specialists to help you with anything.I would give half star if I could.

I attempted to join the video call, but I kept getting disconnected for some reason before the provider could join the video call. I waited for 15 minutes, then I called the 800 number, and the person who answered was very helpful, promising to get the issue resolved. She took down the information and said that she would try to get a provider to call me if they could get my appointment approved for a phone call, rather than video conference. In less than 15 minutes, I did receive a phone call, and I was able to get my medication prescribed. The nurse practitioner was very helpful and informative, and I was pleased with the overall experience, even though I had difficulties with the video call platform.