EmbodyReviews of joinem.co

Very caring & explained everything. Made sure I understood & if I had any questions.

Lovely, punctual telephone visit. I felt heard.

I wouldn’t buy a cough drop from this company. I waited a month to get a FaceTime appt with a provider. Never had one available although they withdrew $$250 from my banking acct the day I filled out the questionnaire . I also unchecked the subscription option which they fill in that for you , so they can charge you monthly. Without receiving any medication. One customer service rep actually told me “you were not approved for the medication “ but they took my money anyway and she didn’t have answers for that . Then she said Georgia was difficult to get the meds , (which I was already on the meds at the time . I tried to cancel the subscription that I did not agree to, they charged me for the next month also, even though I never received any meds. After being on hold for a supervisor for 45 min or more , she came back to the call and said I was getting a refund even though they don’t do that . What???? They take $250 , decide I’m not a candidate for the meds although I have no health issues, they process the payment and they do it twice ! For two months , while I never received any meds. They are committing credit card fraud !!!! She told me I was given a refund but after hanging up , I get an email saying I received a refund for $99 (I was charged for growth hormone also at $89) didn’t get a refund or meds for that . I get another email that shows I was charged another $150 for the next month also, again no meds! This company is a scam and should be shut down . I intend on reporting them to every agency on line and on every social media site where they are promoting their scam.

I should have never been approved for the medication since I can not take any medicine compounded with B vitamins I made that clear on 2 different sections of my intake form... well guess what I was approved anyway and the company is refusing to refund me for the medication I am allergic to. And their website did not state anywhere that ALL medications they offer are only compounded with added b vitamins I even asked their automated chat on the website before ordering if that would be an issue and it told me that it would be okay and a provider would prescribe me an alternative if I was able to be approved for the program... Ive emailed them doze s of times called on the phone even had a follow up call with one of the provider nurse practitioners and she also agreed I can not take any medications the company approves her to prescribe... OOHH and its been over a week and their pharmacy still is having issues even fulfilling the prescription that Embody refuses to cancel that could literally kill me if I took it and didnt pay close attention... this is still an ongoing battle. They have told me twice now they have escalated this and an account manager would look into this issue and resolve it for me...the only thing I will accept is a refund and an apology! They put my life at risk approving me for medication that will harm me if I took it...

I do give this four stars because it is good I finally found a medication that actually works and works well I am on the highest dose but the only issue I have is with shipping and how quickly they're getting back to people after spending the amounts of money that we spend on these medications it should be shipped out immediately not 5 days later that's not okay at all. Otherwise if the shipping was better I would give it five stars.

My experience was very good and explained all I need to know about my medication.

It would be nice to speak to an actual person to find out why your refill isn't shipping on time. I'm sure when my subscription is due for renewal they'll charge me right away though. Update to my original review 9/17/26. After still not getting my medication shipped I set up a video appt with a nurse practitioner to discuss what happens when I miss my next dose. After joining the video call 5 minutes early as I was asked to do, I then waited 15 minutes and NO ONE CAME ON THE CALL. I was told now that someone will reach out, yeah OK. This company is so poorly run, it's a joke at this point.

Absolutely the worst company out there. DO NOT Trust them. No customer service to speak of. Slooooow delivery. Stay away! You were warned!